Veterinary Receptionist

Receptionist

Sangaree Animal Hospital at Cane Bay is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our mission, expect to be supported in your work and home life with:

• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees
• Professional development opportunities
• Employee pet discount because we know your pets are family, too.

Salary: $16 - $17 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: Monday, Tuesday, Wednesday, and Friday, 7:50 AM – 5:45 PM, and rotating Saturday morning. 

Key Responsibilities: 

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist or medical office assistant preferred
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

About Sangaree Animal Hospital at Cane Bay

Opened in 2014, Sangaree Animal Hospital at Cane Bay, is one of Summerville's leading veterinary practices. Led by Dr. Haley Webster, our state-of-the-art Cane Bay location provides primary care services for dogs and cats. Together with the original, award-winning Main Street location, Sangaree Animal Hospital offers a wide array of basic and advanced treatment options for pet owners.