Back to jobs
New

Business Systems Analyst

Issaquah, WA

 

What's the Short Version?

The Business Systems Analyst supports cross-organizational, complex systems. The role determines areas for support and improvements, collects, analyzes, and evaluates business and users' needs across systems, and proposes technical solutions. They work closely with business and technical teams to define key processes, requirements, and system integrations across the enterprise.

 

What Will You Be Doing?

  • Collaborate with business and technical stakeholders to develop and document functional and technical requirements for integration projects.
  • Lead work streams within projects of significant size or impact.
  • Translate business rules and requirements into process workflows, charts, models, and technical specifications.
  • Proficient in documenting current and future state business workflows using computer-based workflow diagram software (Visio, Miro, Draw.io, etc.).
  • Develop subject matter expertise in foundational data, application, and platform functionality and features.
  • Conduct analysis of system issues and propose technical solutions.
  • Provide direction, prioritization, and refinement of the backlog for product(s) as assigned; may work as a product owner for a solution or scrum team.
  • Clarify questions from the development/QA teams regarding the intended usage of enhancements and software, and the definition of business terms and processes.
  • Facilitate effective communication between business stakeholders and scrum teams to ensure alignment and understanding of project or enhancement goals.
  • Maintain project documentation, including but not limited to user stories, functional requirements, meeting minutes, and solutions for defects.
  • Work closely with QA teams to ensure systems are built and configured to requirements and design specifications and participate in the development of the test plan and test cases.
  • Maintain support documentation and assist with training business and technical support teams on new/revised functionality.
  • Investigate issues that are escalated by Tier 1 and Tier 2 teams, engage the right teams and provide guidance on corrective actions.
  • Key partner in communications for project stakeholders and project managers, assist with the development of content and delivery of project communications and aid in stakeholder management.
  • Effectively document business and system information, evaluate current business processes and compile objectives for streamlining business procedures.
  • Perform other duties as assigned.
  • Comply with all policies and standards.

 

What Are We Looking For?

  • Bachelor's Degree in Information Technology or related field
  • 1-3 years experience as a business systems analyst or related role
  • Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) required; programs including Microsoft SQL Server Management Studio a plus
  • Proficient in data analysis and reporting tools
  • Excellent interpersonal skills and solid communication with all levels of management
  • Willing to take initiative to identify and anticipate improvement opportunities and make recommendations for implementation
  • Must be able to manage multiple assignments simultaneously and have strong organizational and prioritization skills
  • Outstanding written and verbal communication skills; emphasis on exceptional listening skills
  • Attention to detail and accuracy
  • Self-directed and motivated
  • A curious mind, strong critical thinking skills, and a continuous drive to expand and learn for the future
  • A bias for action with the ability to adapt quickly with a positive attitude toward change
  • Demonstrates effective time management skills and ability to meet deadlines
  • Strong commitment to customer service
  • Relevant certifications, such as CCBA (Certification of Capability in Business Analysis), are advantageous but not required

 

What's Our Offer?

Salary Range: You`ll earn between $80,000 - $105,000 annually, depending on experience.

 

Bonus: You`ll be eligible for an annual discretionary bonus up to 10% of base salary.

 

Paid Time Off: You`ll accrue paid time off on a bi-weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off.

 

Additional Benefits:

  • Comprehensive medical, dental, and vision benefits
  • 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle
  • Life insurance
  • Short/long-term disability coverage
  • Paid maternity/paternity leave
  • Pet insurance

 

What Should You Expect?

Hybrid: SanMar's Eastpointe office is located in Issaquah, WA in the Seattle metropolitan area. Employees are required to work in our offices Tuesday through Thursday each week and additional days may be added based on business needs. Our standard working hours are 8:00-5:00 PST. While performing the duties of this job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is frequently required to use hands to finger, handle or feel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work environment is moderately quiet. Ability to work on computer for multiple hours with frequent interruptions. Quarterly travel may be required.

 

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in SanMar Employee Board’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.