Semi Senior Automation QA

Santex is a technology company with more than 25 years of experience in developing custom business software. We have a global network of talent and offer flexible remote work options. We are present in 100 cities in 16 countries and have experience in various industries such as health, finance and fintech. We collaborate with leading brands and have helped our clients achieve their goals by delivering innovative solutions that exceed expectations. Our mission is to help organizations grow and succeed through technology, building sustainable organizations and helping businesses run more efficiently.

Job Summary:
This role requires the ability to independently design test cases, execute various testing methodologies, identify and manage complex defects, and contribute to process improvements. The ideal candidate has 2–5 years of QA experience, strong analytical skills, technical proficiency in manual and automated testing frameworks, and a background or interest in testing Point of Sale (POS) systems, Kitchen Display Systems (KDS), and Kiosk applications, which will be considered a strong advantage.

Key Responsibilities:

• Test Design and Planning:

  • Create detailed test plans and test cases based on functional specifications, user stories, and business requirements.
  • Design test scenarios for edge cases, negative testing, and complex user flows to ensure seamless user experiences.

• Testing Execution:

  • Conduct functional, regression, integration, performance, and usability testing across web, mobile, and system platforms.
  • Validate workflows and interactions, particularly for applications with hardware integrations, such as POS, KDS, and Kiosk systems.

• Defect Management:

  • Identify, document, and manage software defects using defect management tools.
  • Provide detailed defect reports, including reproducible steps, screenshots, logs, and environment details.
  • Collaborate with development teams to ensure swift and effective defect resolution.

• Collaboration and Communication:

  • Work closely with developers, product managers, and stakeholders to clarify requirements and align on quality goals.
  • Provide feedback on user stories and technical requirements, particularly for POS, KDS, and Kiosk workflows.

• Test Automation:

  • Contribute to the development and maintenance of automated test scripts.
  • Utilize appropriate automation frameworks to enhance testing efficiency and scalability.

• Process Improvement:

  • Participate in code reviews and requirement analysis sessions.
  • Recommend and implement improvements to QA processes and methodologies.

Required Skills and Qualifications:

• Experience:

  • 2–5 years of experience in software quality assurance testing.
  • Familiarity with testing POS systems, Kitchen Display Systems (KDS), and Kiosk applications is highly desirable but not mandatory.

• Testing Methodologies:

  • Strong understanding of the software testing life cycle (STLC), black-box testing, white-box testing, regression testing, and performance testing.

• Technical Skills:

  • Familiarity with test management tools (e.g., Jira, TestRail) and defect tracking systems.
  • Experience with automation frameworks (e.g., Selenium, Appium) and basic scripting knowledge.

• Communication Skills:

  • Excellent written and verbal communication skills to document defects and collaborate with cross-functional teams effectively.

• Analytical Skills:

  • Strong ability to analyze complex requirements, identify potential issues, and troubleshoot problems effectively.

Preferred Qualifications:

• Hands-on experience with POS, KDS, and Kiosk applications, including workflows and hardware integrations.
• Familiarity with payment processing workflows and peripheral hardware testing (e.g., printers, scanners, card readers).
• Basic programming knowledge in languages like Python, Java, or JavaScript.