Semi Senior Salesforce Administrator

Santex is a US-based global company founded in 1999, with 25 years of experience in the software industry. Headquartered in California with offices in Córdoba, Argentina, its talent network spans over 18 countries thanks to its flexible, remote-first culture. Santex specializes in custom enterprise software development, operating through Hubs that include eCommerce, BIM, Mobility, Content Delivery, Integration, Web & Mobile Development, Cloud Computing, Artificial Intelligence (AI), Data Science, IT Consulting, and Services. The company is committed to making a positive impact across three dimensions: economic, social, and environmental.

Job Description: As a Semi Senior Salesforce Administrator, you’ll play a key role by supporting the maintenance, configuration, and ongoing improvement of our Salesforce platform. We are looking for a proactive individual who can help us enhance user experience, manage day-to-day administration tasks, and contribute to implementing best practice solutions.

Responsibilities:

• Manage user and license administration including new user setup/deactivation, roles, profiles, and permissions.
• Support Salesforce configuration changes such as fields, page layouts, record types, apps, actions, dashboards, and reports.
• Assist with automation using Flow, assignment rules, and approval processes.
• Support data management efforts to improve Salesforce data quality through rules, validations, and automation.
• Collaborate with stakeholders to gather requirements and propose best practice solutions.
• Provide support to users, troubleshoot issues, and manage support tickets.
• Assist with training for new users and ongoing user enablement.
• Maintain documentation of configurations and processes.
• Participate in proactive system maintenance such as security reviews, release updates, and health checks.
• Support management of integrated applications and third-party tools (e.g. DocuSign, Mailchimp, Conga, etc.).

Requirements:

• 2–4 years of Salesforce Administration hands-on experience.
• Certified Salesforce Administrator (or in progress).
• Strong understanding of Salesforce core functionality.
• Experience with user support, configuration, and reporting.
• Proactive attitude towards problem-solving and platform improvements.
• Solid understanding of Salesforce configuration and best practices.
• Strong communication skills to liaise with stakeholders and end users.
• Ability to translate business needs into Salesforce solutions.
• Experience providing training and documentation for users.

Desirable:

• Knowledge of automation tools such as Process Builder and Flow.
• Basic understanding of triggers/Apex.
• Experience in release management or sandbox management.
• Interest in continued learning and development within the Salesforce ecosystem.
• Participation in the Salesforce community.

Advanced English:

• Excellent verbal and written communication skills in English.

Required Location:

• Argentina or Perú