Oracle Symphony POS Technical Consultant

Santex is a global company headquartered in the United States, founded in 1999, with 26 years of industry experience. It has offices in California, USA, and Córdoba, Argentina, and its talent network spans over 18 countries thanks to its flexible and remote work policy. Specializing in custom enterprise software development, Santex operates through its Hubs, which cover eCommerce, BIM, Mobility, Content Delivery, Integration, Web and Mobile Development, Cloud Computing, Artificial Intelligence (AI), Data Science, Consulting, and IT Services. Additionally, Santex is committed to creating a positive impact in three dimensions: economic, social, and environmental.

Job Description: Solutions Architecture Consultant (Oracle Symphony)

Our client is deploying the Oracle Symphony POS and its back-office suite across international markets. This role supports the configuration, integration, and documentation of Symphony for franchisees in Latin America, ensuring the platform is adapted to our client’s global architecture and regional operational needs. This is a highly autonomous role for someone smart, self-managed, fast-learning, and capable of understanding how different technical pieces fit together end-to-end.

Responsibilities

• Oracle Symphony Configuration & Optimization: Learn in depth how Oracle Symphony POS and back office are configured. Identify the best configuration options for each franchisee/market and ensure consistency across all LATAM deployments with Global Standards.
• Integration Oversight: Understand and support integrations with nPOS, Mobile apps, Web/app ordering, Kiosks, Payment providers, Fiscal solutions, and Legacy systems (ERP, Inventory, Loyalty, CRM). Connect the dots across specialized Oracle consultants.
• Solution Design & Documentation: Write and define solutions as the team develops them, documenting decisions end-to-end. Maintain and update documentation to ensure franchisees and internal teams can follow the evolution of the deployment.
• Global Menu Management: Support global menu management within Oracle Symphony. Create and maintain products, combos, condiments, and menu structures, collaborating with markets for price and localization consistency.
• Collaboration & Oversight: Work directly with the Director of Solutions Architecture - Restaurant Tech and Senior Manager for EMEA. Coordinate work from the Oracle implementation team and support potential resource onboarding.

Requirements

• Profile: Very smart, quick to learn complex systems, and fully self-managed. Able to understand the full technical picture and help define solutions rather than just executing instructions.
• Technical Skills: Understanding of system integrations and APIs. Knowledge of JavaScript or C# (Symphony supports both; new features lean to JS).
• English: Advanced English Required.
• Experience: Understanding of POS systems in general or experience in QSR/restaurant tech preferred.
• Hours: Ability to work within Standard Brazil business hours.
• regional/global focus.

Why This Role Matters

Our Client is centralizing global solutions for all its brands. This role will influence the configuration of Symphony POS across international markets, ensure LATAM markets receive integrated solutions, and have visibility with global leadership to shape standards from the ground up.

🕘 Start Date: Mid-January / February 2026

📍 Location: Argentina, Mexico, Peru, or Brazil (Travel: Not required).