Team Member (HOLY FAMILY UNIVERSITY)

Philadelphia, PA

Starting pay is $13/hr

Saxbys is a coffee company headquartered in Philadelphia, now at Holy Family! 

Are you tired of the same old grind? In search of a flexible, supportive environment? Are you dedicated to serving your community? Saxbys’ cafe team members are more than just baristas. You’ll get hands-on experience in food and beverage production, community leadership, and hospitality while working with fellow peers at your university’s campus! 

We understand it takes more than a decked-out food and beverage menu to become a beloved cafe on campus. It takes teamwork, a drive for community, and magnetic energy from an all-student team helping fellow students achieve their collegiate goals. We are redefining what it means to be a cafe, creating a culture that fosters students to run their own impactful business to serve their community.

Our mission is to “Make Life Better” and be leaders of cutting-edge initiatives focused on student engagement and empowerment. Be part of the Saxbys team that’s making life better--join us as a cafe team member and help us provide a great experience to students on campus. Apply today! 

Duties and Responsibilities:

Guest Engagement and Hospitality

  • Engage with cafe guests to create a culture of hospitality
  • Understand the entire food and beverage menu to provide suggestions to guests and answer any questions they may have
  • Effectively manage and solve guest recovery situations when they occur

Operational Efficiency

  • Ensure cleanliness and organization throughout the entire cafe
  • Efficiently complete all tasks and prep as assigned by Team Lead and/or Student Cafe Executive Officer (SCEO)

Self-Leadership

  • Demonstrate open communication, self-awareness, and the ability to take initiative to improve cafe operations and atmosphere
  • Collaborate with a diverse team in a fast-paced service environment to live Saxbys Mission and Core Values
  • Punctuality--arrive in your Saxbys uniform on time and prepared to work 

Qualifications:

  • Exceptional communication skills
  • Previous hospitality experience preferred, but not required
  • Previous food and beverage experience preferred, but not required
  • Ability to remember and recall details of a complex menu and operations

Physical Requirements:

  • Able to stand, walk, and smile for extended periods
  • Able to stoop and kneel
  • Push, pull, lift or carry up to 35 lbs
  • Ascend or descend ladders, stairs, ramps

All team members will support, exhibit, and promote Saxbys' Mission Statement - Make Life Better - and Core Values in all daily activities. Our Core Values are:

  • We Live with Pride, Passion & Purpose
  • We are a Community Serving our Community
  • We embrace being O.D.D. (Outgoing, Detail oriented, and Disciplined)
  • Profit creates Opportunity 
  • Care Personally and Communicate Openly
  • Serve Yourself by Serving Others

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Minimum number of hours per week is 16; maximum is 35. 

Availability: Monday

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Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Saxbys’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

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An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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