New

Partnerships and Learning & Development Manager

Philadelphia, PA

Who We Are

Saxbys® is a hospitality company fueled by our rave-worthy menu, driven by our mission to Make Life Better®, and fiercely dedicated to social impact in the communities we serve. But Saxbys greatest of all resource? Our people. We’re not looking for employees, we’re looking for teammates. We’re not hoping to hire you for a job, we’re hoping to help build your career.

Join us in our goal to bring our Experiential Learning Platform to college campuses across the country. We are looking for team members who are passionate about equipping the next generation of leaders and entrepreneurs with the skills they will need to succeed in the future workplace. If this is the type of work that gets you up in the morning, we’d love for you to consider joining our team.

Who We are Looking For in this Role

The Partnerships and Learning Manager will serve as a vital link between Saxbys' educational initiatives and university partners. This role supports the growth of our experiential learning program by assisting with both learning content development and academic partnership cultivation. The ideal candidate will help create structured learning pathways for student leaders, support partnership development with universities, and ensure seamless communication between departments. This position offers a unique opportunity to impact the future of experiential education while developing skills in learning design, relationship management, and project coordination.

Roles and Responsibilities

Learning and Development

  • Assist in developing and maintaining structured learning roadmaps for student leadership roles (Student CEO, COO, SVP, Team Lead)
  • Help create, organize, and facilitate training materials, workshops, and assessment tools
  • Support the implementation of operational skills proficiency matrices and evaluation frameworks for student leadership roles
  • Coordinate the administration and evaluation of Power Skills self-assessments at strategic touchpoints throughout the semester
  • Collaborate on designing, developing, and delivering multimodal learning materials (i.e., asynchronous courses, videos, job aids, in-person and virtual workshops)
  • Organize and maintain the Learning & Development content library
  • Coordinate logistics–including scheduling, attendance, and breakout rooms– for in-person and virtual training events, workshops, and professional development seminars
  • Manage L&D project timelines and track deliverables using project management tools
  • Collect and organize feedback data from learning experience surveys
  • Prepare reports and presentations on L&D initiatives for stakeholders
  • Serve as a liaison between the L&D function and other departments (Product & Operations Implementation, Experiential Learning & Impact, People Operations)
  • Support the DARE Matrix framework by facilitating communication among stakeholders
  • Document meeting outcomes and follow up on action items
  • Help maintain alignment on L&D priorities across the organization

Academic Partnership Development 

  • Qualify leads based on predetermined criteria for viable university partnerships
  • Research university and college structures to identify and map complex decision-making processes within each institution
  • Assist in nurturing early-stage relationship through consistent, value-driven communication that moves prospects through the pipeline
  • Schedule initial discovery calls for leadership  
  • Achieve monthly qualified opportunity targets
  • Coordinate monthly partner health check-ins and internal biannual business reviews
  • Coordinate collaboration between Partner Success and Business & Academic Partnerships on renewal process 
  • Maintain and own accurate data in CRM (e.g. Airtable, HubSpot, or another CRM)  

Desired qualifications

  • Familiarity and/or proficiency with learning design authoring tools, including but not limited to Canva, Descript, and the Articulate 360 suite
  • Familiarity and/or proficiency with Microsoft Office and Google Suite
  • Familiarity and/or proficiency with learning management systems
  • Experience facilitating both virtual and in-person meetings, workshops, and/or class sessions
  • Familiarity and/or proficiency with CRMs (e.g. HubSpot, Airtable)
  • Familiarity and/or proficiency with ChatGPT, Claude, and Perplexity AI

Essential Skills

  • Exceptional organizational and multitasking abilities
  • Strong written and verbal communication skills
  • Detail-oriented with excellent follow-through
  • Collaborative team player with ability to work across functions
  • Proactive problem-solver with creative thinking abilities
  • Passionate about education and student development

Education & Experience Requirements

  • 3+ years of experience in learning & development, higher education, or account management 
  • Experience with project management and content organization
  • Background in educational settings or working with student populations a plus

Performance Expectations

  • Successfully coordinate and track at least 7-10 learning experiences per semester including 6-7 Core Seminars, 2-3 Power Skills Self Assessment touchpoints, and 1-2 additional evaluations for SVPs and Team Leads as they are developed
  • Support qualification of 150+ university partnership leads per quarter
  • Maintain 95%+ accuracy in all CRM data management
  • Meet deadlines for all assigned projects and communications
  • Support successful renewal of 90% of existing partnerships

Work Environment & Schedule

  • Hybrid work environment with some in-office days required
  • Occasional travel to university partner locations 
  • Some flexibility in scheduling required to accommodate university partner needs and training sessions
  • Fast-paced, collaborative environment

Growth Opportunities

  • Pathway to higher level roles in either Learning & Development or Partnerships
  • Exposure to multiple facets of the business, including operations, learning design, and partnerships
  • Mentorship from experienced leaders in experiential education

General

  • Support, exhibit, and promote Saxbys Mission and Core Values in all daily activities. 
  • Must be able to work out of our Philadelphia location 2-3 days a week
  • Travel Requirement up to 10%
  • Valid driver's license
  • Physical requirements:
    • Able to stand, walk, and smile for extended periods of time 
    • Able to stoop and kneel
    • Push, pull, lift or carry up to 35 lbs
    • Ascend or descend ladders, stairs, ramps

Where You Will Sit in the Org Chart

  • Reports directly to the Associate Director of Learning and Development
  • No direct reports

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Saxbys’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.