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HR Operations Manager

San Francisco, CA

Scale is growing and so is our People Team! We’re looking for an HR Operations Manager who is passionate about building thoughtful, streamlined, employee lifecycle processes that support the employee experience. You will be responsible for partnering cross-functionally to drive process and system improvements that will improve the employee experience, increase the efficiency of the HR team, keep us compliant, and improve the quality of our data. You will play a critical role in creating a highly employee - centric team as Scale continues to grow exponentially.

You  Will: 

  • Evolve our HR processes and policies; understand organizational needs and create & drive improvements in processes, policies, and workflows that are compliant with local/state/federal statutes, and are efficient, scalable, and reflect our Scale credos
  • Lead HR compliance initiatives and processes, including various audit support, required training programs, and policy reviews. 
  • Establish and oversee contingent workforce processes and initiatives, partnering closely with our Operations team
  • Support international expansion and workforce location strategy 
  • Roll up your sleeves and dive into the high volume of daily operational HR needs and ad hoc projects
  • Provide HR leadership to our teams as it relates to systems, compliance, and other people programs.
  • Foster strong cross-functional relationships with Finance, IT, Legal, Compliance teams and other stakeholders to drive efficiencies and simplify workflows

About You:  

  • 5-7 years of HR experience that includes building processes and policies 
  • Exceptionally collaborative and able to advise employees at all levels of the organization
  • Strong verbal and written communication skills
  • Highly detail-oriented, stellar organizational skills and able to prioritize effectively
  • Knowledge of US employment laws and regulatory requirements (international countries a plus)
  • Strong critical thinking skills and ability to think outside of the box and propose meaningful solutions
  • Highly analytical with advanced Excel skills
  • Able to identify gaps and drive operational improvements
  • Excellent judgment and discretion, maintaining confidentiality at all times
  • Flexible mindset and able to navigate ambiguity with ease
  • Action-oriented and able to work independently with minimal supervision

Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:

$144,000 - $172,000 USD

PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

About Us:

At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how organizations build and deploy AI.  Our products power the world's most advanced LLMs, generative models, and computer vision models. We are trusted by generative AI companies such as OpenAI, Meta, and Microsoft, government agencies like the U.S. Army and U.S. Air Force, and enterprises including GM and Accenture. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an affirmative action employer and inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. 

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.

We comply with the United States Department of Labor's Pay Transparency provision. 

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

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