Instructional Designer

The Role

We are seeking a creative, efficient, and highly collaborative Instructional Designer to join our Sales Enablement team. The core mission of this role is to design and develop high-quality, engaging, and relevant learning experiences that equip our sales team. You will be a champion for the learner experience, ensuring content is delivered quickly, maintains a high standard of quality, and is adaptable to the diverse needs of our sales organization.

You will:

• Design and develop a wide range of high-quality, multi-modal learning assets from concept to deployment, applying proven adult learning theories and instructional design methods.
• Create compelling on-demand assets (eLearning, videos), materials for live virtual and in-person training, and performance support tools (job aids, process documentation, user guides).
• Manage and prioritize a high volume of content requests, demonstrating the ability to work quickly and efficiently to deliver finished assets within rapid production cycles.
• Serve as the learning partner, collaborating closely with Subject Matter Experts (SMEs), Sales Leaders, and cross-functional teams to transform complex information into clear, actionable learning experiences.
• Conduct audience analysis to tailor content effectively, ensuring relevance and ease of consumption for distinct sales roles.
• Develop learning objectives and corresponding content, ensuring content quality remains consistent throughout the entire learning journey.
• Facilitate and maintain relationships with stakeholders to ensure continuous collaboration and high-quality learning assets.
• Assist in maintaining the Learning and Content Management Systems to ensure content is accurate, relevant, and easy for the sales team to access.
• Utilize graphic design principles to ensure all materials are professional, visually engaging, and maximize learner consumption.

Ideally you’ll have: 

• 2+ years of professional experience in an Instructional Designer, Sales Enablement Associate, or similar role, preferably in a corporate environment.
• Proven success working collaboratively with Subject Matter Experts and diverse internal stakeholders.
• Thorough knowledge of adult learning theories, principles, and methods, with demonstrated ability to apply them to fast-paced, performance-focused learning assets.
• Proven experience building engaging learning experiences across different modalities (on-demand, ILT, vILT, etc.)
• Excellent written and verbal communication skills, specifically with an emphasis on clear, concise instructional writing.
• Demonstrated ability to manage multiple, concurrent high-priority projects while staying highly organized and meeting tight deadlines.

Nice to haves: 

• Experience working with a Sales Enablement Platform (CMS/LMS) for content deployment and tracking.
• Prior experience or deep familiarity with the B2B sales process and sales methodologies (e.g., MEDDIC, Challenger)
• Experience working within the AI or Software industry
• Basic video editing skills (using Camtasia, Adobe Premiere Pro, or similar) for creating quick, high-impact microlearning content.

PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

About Us:

At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. 

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.

We comply with the United States Department of Labor's Pay Transparency provision. 

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.