SY 25-26 High School Operations Manager

Bilingual Operations Manager

Join Our “Relationships-First” Team:                                

Join School in the Square in reimagining PreK-12th grade education in Washington Heights and Inwood. A tuition-free public charter school, we were founded in 2016 on our "relationships first" philosophy: making sure that we engage, educate, and empower our students, families, and professional team members. We invite you to be a part of a 175+ team whose mission-aligned culture offers sustainable, rewarding career paths in teaching, operations, and leadership, built on relationships-first collaboration and mutual support. Experience the difference at a workplace that celebrates and cultivates each team member’s passions, skills, and multi-disciplinary interests as we build a brighter future together, one student at a time. 

Why School In the Square?       

As a “relationships first” community, we... 

• Demonstrate care for colleagues, students and families,
• Commit to learning and growing together,
• Invest in relationship-building work,
• Support each other with competitive benefits including a 6% 401k match, 93% coverage of healthcare premiums, generous full company closures and PTO policies, and more!

Our Bilingual Operations Manager:

Reporting to the Director Of Operations, the Operations Manager holds an important role in creating a welcoming and supportive environment for families. The Operations Manager is also charged with identifying issues of concern to families and working with school leaders to ensure that these issues are addressed in a timely manner. The Operations Manager helps families access a broad array of supports and services, both formal and informal, that promote the well-being of families and their children. Through the family support program, family council, resource fairs, and S2 programming, the Operations Manager along with other team members and in collaboration with school-based staff, will place emphasis on the value of sustainability. The Operations Manager is a pivotal role in engaging families and involving them in our school communities, allowing S2 to continue to become part of the Washington Heights and Inwood Community as it continues to expand beyond serving our universe of over 700 families daily.

The Bilingual Operations Manager will be responsible for: 

• Family Engagement
• Conduct outreach to engage families in their children’s education and maintain open lines of communication with families
• Build relationships with families that support ongoing communication and involvement in school activities
• Serve as facilitator for family concerns and issues including, for example, school policies or facilities issues
• Foster an attitude of cooperation and positive support with all school patrons and families
• Work to build and support the Family Council to provide assistance in establishing by-laws, holding elections and conducting their affairs
• Organize events to increase family and community involvement and create a welcoming school environment to families
• Convene regular family meetings and events around topics of key concerns to families
• Attend family meetings along with the principal, where appropriate
• Work closely with all school, family and community organizations to increase family involvement
• Family Programs
• Support in the implementation of family programs
• Support in coordination and execution of bi-weekly food pantries
• Research opportunities and partnerships to develop S2 pantry and family programs
• Communications
• Support in the creation and maintenance of systems to manage student and family information appropriately
• Train families in Alma and Parent Square so that they may access information about their student's progress
• Create and proofread professional correspondence including letters, newsletters and other deliverables as needed
• Student Recruitment
• Support school wide student recruitment efforts that promote the school and its student application, lottery and enrollment processes
• Promote and represent the school at fairs, open houses and community events as appropriate
• Willingly complete other tasks and projects assigned by the Chief Program and Engagement Officer
• Main Office: 
• Design systems for office administration to ensure smooth operation of the school. 
• Manage the ordering and availability of office and classroom supplies for the school. 
• Support managers and employees through a variety of tasks related to organization and communication. 
• Support the SLT & Building Operations:
• Work side by side with an experienced principal to support the smooth running of the school. 
• Perform daily tasks, such as maintain the principal’s calendar, provide written translations, interpret at parent meetings, and prepare event flyers and parent communications as necessary. 
• Execute duties and tasks as necessary to ensure the smooth operations of the building
• Coordinate a variety of programs and/or activities for the purpose of ensuring and help to plan and manage logistics and preparations for school events, trips and activities as needed. 
• Student Records and Enrollment:
• Maintain physical and electronic student records to ensure that information is accurate, up to date and confidential. 
• Manage student information in ATS, the Dept. of Education student database as well as the school’s internal student information system. 
• Serve as an integral member of our student recruitment team. 

Who You Are:

• Able to communicate fluently in English and Spanish, with a preference for written communication skills
• A self-starter with 2 or more years of experience working with families and parents in education and/or community issues. (i.e., community organizing, coalition building, project/program managing), preferably in an urban charter school setting
• A solutions-focused thinker with strong communication, planning and time management skills
• A high degree of comfort and confidence engaging with children and interfacing with families/caregivers
• Committed to building school, family and community partnerships that support improved student outcomes
• Self-reflective with the capacity to accept and implement feedback to improve performance
• Flexible and optimistic, with a “whatever it takes” spirit to ensure that each student is successful

What You Can Expect From Us:

At S2 we take as much care of our teachers and staff as we do of our students.  S2 is committed to supporting our teachers by helping them build sustainable, rewarding careers that center on each educator’s passions and multi-disciplinary interests.  All of our faculty and staff are valued professionals and we are proud to provide some flexibility on remote work, team-building and collaboration, comfortable and friendly working conditions, to ensure our team members all have what they need to succeed.

In addition to meaningful and rewarding work, S2 provides ultra competitive salaries, an excellent benefits package with employer paid life insurance, a 401K program with a 6% organizational match, longevity bonus, generous paid time off, access to a federal student loan debt reduction program and a friendly work environment. The salary for this position is $50,000 - $65,000. 

School in the Square understands specific groups are subject to marginalization. We believe these powerful groups should be centered in our community and are highly encouraged to apply. We are an Equal Employment Opportunity Employer.