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IT Systems Engineer

Reston, VA

Who we are...

In a world of constant change, we're leading the charge towards truly autonomous enterprises. Our cutting-edge platform harnesses the power of automation and generative AI to revolutionize how businesses manage and optimize their IT operations.

We're not just adapting to digital transformation—we're accelerating it. Our solutions bring business and operations leaders together, unlocking new levels of innovation, efficiency, and scalability. We empower organizations to deliver superior customer experiences and drive revenue growth in an always-on, always-mobile world.

At ScienceLogic, we're building the foundation for Autonomic IT—a future where IT operations are self-healing, self-optimizing, and aligned perfectly with business objectives. Our team of visionaries is reshaping the $18+ billion IT operations market, creating cost-optimized, efficient, and next-level capabilities for enterprises worldwide.

What we’re looking for…

A skilled and driven Systems Engineer to join ScienceLogic's IT Operations Team! This team is responsible for the design, implementation, and support of systems, networks, and broader infrastructure that power ScienceLogic’s internal, cloud, and FedRAMP Moderate cloud environments. The ideal candidate thrives in a fast-paced environment, possesses strong technical expertise, effectively mentors junior team members, communicates clearly across technical and non-technical audiences, and contributes both independently and as part of a team with a high degree of self-accountability.  

What you’ll be doing…

  • The primary responsibility of this role is to support and maintain the infrastructure, essential business applications, and endpoints that operate within our federal environment. 
  • Perform system administration, including installation, configuration, and troubleshooting of Linux-based systems across on-premises and cloud environments
  • Architect, deploy, and manage cloud infrastructure on AWS, ensuring high availability, scalability, and security.  
  • Manage identity and access controls within Microsoft Entra, including configuration and enforcement of MFA and Conditional Access policies
  • Oversee Azure Subscription governance, including role assignments, resource tagging, policy enforcement, and cost management practices
  • Manage secure and compliant network architectures in both Azure and AWS, including virtual networks/VPCs, subnets, routing, firewalls (Azure Firewall, AWS Network Firewall), VPNs, private link/endpoints, and security groups, ensuring alignment with FedRAMP security controls
  • Deploy, configure and manage applications and security baselines using Microsoft Intune for physical and virtual endpoints
  • Provision, configure, and manage Linux VMs and containers in Azure and AWS, including patching, monitoring, and secure access configuration
  • Design, implement, maintain, troubleshoot, and configure IT system implementations including physical or virtual infrastructure components including, but not limited to, routers, switches, firewalls, servers, and storage arrays
  • Execute and successfully complete projects and evaluate new technologies/platforms to determine their applicability to solving ScienceLogic’s business challenges and needs
  • Analyze existing systems and infrastructure lifecycle to determine industry-forward best practices for upgrades or replacements best suited for business needs 
  • Work with internal teams on the planning and configuration of new business solutions requiring IT oversight, integration or management 
  • Provide after-hours and weekend support as needed to ensure the continuous availability and operational integrity of all critical systems, network devices, and services 24/7/365
  • Assist the service desk team as needed, acting as an escalation point and developing processes, procedures, and policies to facilitate effective knowledge transfer and team collaboration
  • Perform daily system monitoring tasks to verify the integrity and availability of systems, hardware, and scheduled operations such as backups and alerting
  • Ensure all Federal systems and processes meet FedRAMP Moderate requirements
  • Participate in the writing and review of necessary FedRAMP Moderate process and policy documentation for compliance
  • Support system operations in a FedRAMP Moderate environment by ensuring changes, patches, and configurations are aligned with FedRAMP Moderate requirements and are tested and applied by required deadlines
  • Work with security and compliance teams to support continuous monitoring activities, including asset inventory, application updates, and system patches
  • Administer and maintain Windows 365 Cloud PCs (VDI), including policy management and end-user support
  • Ensure compliance with DISA STIGs / CIS Controls across federal systems and endpoints, performing quarterly reviews and remediations for both Windows and LInux workloads
  • Perform all activities in accordance with established change management and approval procedures

Qualities you possess…

  • BS in Computer Science, or similar fields. Education requirement can be substituted with demonstrated commensurate experience
  • 5+ years of hands-on experience in IT infrastructure, systems administration, or cloud engineering
  • Must be a U.S. citizen and capable of obtaining Public Trust clearance
  • Working knowledge of compliance frameworks such as FedRAMP, NIST 800-53, CMMC, or FISMA, and how they relate to system operations
  • Knowledge of OS patching strategies
  • Experience with identity and access management (IAM) solutions for Azure and AWS
  • Scripting experience with tools such as PowerShell, Python, or Ansible to automate administrative tasks and configuration management
  • Experience with server and networking datacenter infrastructure
  • Firm understanding of networking fundamentals, including VLANs, firewalls, DNS, DHCP, and VPNs
  • Motivated learner, able to quickly learn new technologies and keep skills current with emerging technologies
  • Demonstrate efficient and effective use of problem-solving, project management and task prioritization
  • Strong communication skills, able to explain technical concepts to both technical and non-technical audiences
  • Demonstrated ability to learn quickly, adapt to new technologies, and apply IT best practices in a secure, compliance-driven environment

Benefits & Perks

  • Comprehensive medical, dental and vision plans.
  • 401(k) plan with employer match.
  • Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize.
  • Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization.
  • 5-year Service Milestone Sabbatical.
  • Paid parental leave.
  • Generous employee referral bonus program.
  • Pet insurance.
  • HQ Office centrally located in Reston Town Center featuring a well-stocked kitchen with rotating snacks and beverages, and catered lunch on Thursdays.
  • Regular virtual company-wide events, including cooking classes, yoga, meditation and more.
  • The opportunity to learn and develop from some of the best and brightest minds in the industry!

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At ScienceLogic, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying.

 

About ScienceLogic

ScienceLogic empowers intelligent, automated IT operations and observability, freeing up time and resources, and driving business outcomes with actionable insights. ScienceLogic’s AIOps platform sees broadly across clouds and on-premises, enabling business service visibility with relationship mapping, and workflow automation to eliminate manual tasks. Trusted by thousands of organizations across the globe, ScienceLogic’s technology has been proven for scale by the world’s largest service providers, enterprises, and government agencies. 

www.sciencelogic.com

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