QA Analyst - Star Trek Fleet Command

Scopely is looking for a QA Analyst to join our Star Trek Fleet Command team in either Ireland, Spain, or the UK on a hybrid/remote basis. 

 

At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.

 

Star Trek Fleet Command's ongoing success goes from strength to strength. Our in-house developed 4X MMO was launched in 2018 and continues to evolve, being consistently one of the top 10 gross revenue MMO games on the market.

 

 

Reporting to the QA Director, you will be responsible for jumping between and supporting the quality efforts of multiple closely knitted Star Trek Fleet Command teams, known as pods. Your movements and involvement will vary based on the business’ goals, efforts and priorities at any given time.

You will work with both internal and external (offshore) teams to support regular feature, content or technical releases from concept through to launch, all the while retaining the utmost levels of quality through the use of as variety of tools and processes. 

• Proactively understand the quality team's needs and efforts at any given time, coordinating with QA leadership to drive prioritisation and help direct your efforts between the various STFC pods
• As a team player, support pods during QA vacancies and absences to ensure any voids are plugged as to not negatively impact timelines or roadmaps
• Be a leading advocate for good process and governance practices, working closely with the QA Leadership team to understand department direction, and holding the game teams accountable to meeting these standards
• As someone who will be exposed to a wide array of teams within the STFC project, understand what works well (and could potentially be used across other pods), and where certain teams may be struggling when it comes to quality, highlighting and supporting improvements
• Engage and provide feedback as early as the brief/design stages via static testing, highlighting additional test tool/cheat needs, pre-production quality concerns, or similar things alike
• Support with the creation, maintenance and coverage of relevant suites and associated test cases across the different teams you engage with
• Review and challenge team test plans, including scope of coverage, estimate accuracy, and resourcing needs from conception through to release
• Be aware of and monitor app health from an holistic viewpoint, such as ANRs & Crash Rates, via tools such as Datadog / Google Play / Apple Connect, particularly following a release in which you have supported
• Aligning with QA leadership, help standardise processes across pods and Clusters alike, providing feedback and suggestions to better these where applicable
• Work closely with Customer Support & the Live & Release Cluster to investigate, document and (where necessary) push for swift resolution of Live issues, owning and understanding where potential gaps existed, and plugging these for future circumstances

What We’re Looking For

• Must have games industry experience
• Excellent verbal/written communication and an excellent attention to detail
• Strong time management, accountability and organisational skills
• Proactive, enthusiastic and self-motivated
• A strong commercial awareness with an understanding of business priorities and goals
• Exceptional reporting capabilities
• Extensive knowledge of JIRA and / or similar bug tracking systems

Bonus Points   

• Background in Automation testing
• Mobile exposure and an understanding of Apple / Google submission protocol
• A sound understanding of the gaming industry and the typical end to end development  lifecycle
• A background working on F2P mobile games

At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!

Notice to candidates: Scopely, Inc and its affiliates will never request payment or ask for financial information as a condition for applying to a position or receiving an offer of employment. All official Scopely, Inc. recruiters only use email domains that end with @scopely.com. 

 

Our official website is www.scopely.com. Please only apply to positions posted on our official website and ensure the recruiter only communicates via the official email domain. 

Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice.