EU Program Community Manager

We believe that Pokémon GO is a game best experienced together and in the real world, and the striking growth of our Community Ambassador program suggests that our players feel similarly! We're looking for a Community Program manager to help support and grow community-focused programs specifically within the European region by championing our community efforts. In this role, you'll help ensure smooth day-to-day operations of our European community programming and assist with broader initiatives that build engaging and memorable experiences for our players in the region. You'll play a pivotal role in creating innovative and impactful experiences that inspire millions of players to connect with their communities through Pokémon GO across Europe. If you’re passionate about bringing people together, love the challenge of planning dynamic events, and thrive in a collaborative, fast-paced environment that requires you to balance multiple projects at once, we’d love to hear from you. Join us in shaping the future of real-world gaming communities!

Responsibilities

• Support the day-to-day management of the Community Ambassador Program in Europe, responding to inquiries, gathering feedback, and keeping the community up to date.
• Help coordinate and run online and offline community events throughout Europe, including scheduling, promoting, and coordinating with external communities.
• Responsible for the daily operations of community programs in the region, ensuring everything runs efficiently and is in line with broader strategic goals.
• Maintain documentation related to community programs and communication strategies relevant to Europe.
• Source user generated content from a wide range of diverse communities within Europe to support marketing and creative design efforts.
• Collaborate with cross-functional team members and stakeholders, including regular and reliable attendance and participation in meetings.

Qualifications

• At least 1-2 years of experience in community management or event planning, preferably in the gaming industry. (Volunteer experience leading large communities, gaming guilds, and other similar groups may be considered)
• Able to quickly learn, adopt, and reliably use new tools, technologies, and processes with existing proficiency with Discord, CRMs, Google Sheets highly preferred.
• In depth knowledge of Pokémon, Pokémon GO, and adjacent communities in Europe. (Knowledge of additional current gaming and community trends in the region is highly preferred)
• Proven experience coordinating virtual or in-person events, handling logistics, managing timelines, and resolving issues.
• Ability to engage diverse audiences in an inclusive and friendly manner.
• Strong attention to detail, time management, and multitasking abilities.
• Able to work non-traditional and on-call hours to support events and activations.
• Ability to work in a fast-paced hybrid environment and handle stress appropriately and/or ability to tackle practical problems and be sufficiently adaptable to handle dynamic situations with little advance notice.
• Experience working on cross-functional teams with ability to communicate effectively through written and verbal communications, including asynchronous interactions with others.
• Proficient in English and Spanish, both written and verbal, to ensure clear communication across teams and partners in Europe.

Plus if...

• You’ve managed brand ambassadors (or been one).
• You have successfully launched, run, or moderated a Discord server with thousands of active participants.
• You have experience with project management tools (e.g., Asana, Trello).
• You have professional working proficiency in French, German, or Italian.

About Scopely

Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.

Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Niantic games businesses — Scopely consistently delivers experiences players love today and return to for years to come.

Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.

Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/.