2025 Summer Internship - Commercial Operations - Technical Service

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and will do so once again.

But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.

The Scout brand is all about respect. Respect for the environment by developing electric vehicles with the capability to get you to any location. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. And respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute.

At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.

Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!

Scout Motors Internship Program

We will provide aspiring professionals with a unique opportunity to gain hands-on experience with our talented, inclusive, and entrepreneurial teams. Undergraduate Interns will immerse themselves in the EV landscape, gaining exposure to the latest trends, technologies, and market dynamics. Interns will be assigned meaningful projects aligned with Scout’s goals. These projects will challenge interns to apply their academic knowledge in real-world scenarios, fostering problem-solving skills and creativity while working under the mentorship of our leaders.

This program is designed for current undergraduate students who live in our local market. Please note that no housing stipend is provided. 

2025 Internship Program Overview

• Schedule: The program is anticipated to run mid-May to mid-August 2025
• Duration: Our internship program runs approximately 12 weeks, with the official end date varying dependent upon student needs and the start of respective Fall academic calendars
• Transportation + Housing: our Interns will be responsible for providing their own housing and transportation

Important Notes:

• Scout Motors will not provide relocation or sponsorship as part of our Internship program
• High preference for currently enrolled Bachelors degree students
• Deadline: applications for the program must be received no later than April 11, 2025. 

Location & Travel Expectations: This role is on-site and will be based out of our Scout Motors location in Columbia, SC. The responsibilities of this role require daily attendance at in-person meetings and events regularly. 

Housing & Sponsorship: Scout Motors does not provide visa sponsorship or housing assistance for internship positions.

About the Team:

The Commercial Operations Team at Scout encompasses Product Support within Technical Service Aftersales. This role is specifically designed to provide technical support to Scout workshops, conduct analysis and diagnostics of complex repair cases, and offer feedback to the Warranty and Quality Assurance departments regarding product quality issues. This ensures the continuous improvement of our products' quality.

Daily Responsibilities of the Internship Program include

Technical Service Center Project

The Technical Service Center is a dedicated space designed to perform diagnostic and complex repair tasks of our vehicles. As well as to test and analyze repair processes, special tools and workshop equipment and provide feedback regarding service systems.

Key Responsibilities:

• Conduct initial research on existing Technical Service Centers and best practices.
• Design the layout of the workshop, including work bays, storage areas, and administrative spaces. Analyze possible synergies within Scout.
• Identify necessary tools and equipment for electric vehicle repair and diagnostics.
• Plan the installation of infrastructure and systems, such as power supply, ventilation, and IT systems.
• Gather feedback from stakeholders and make necessary adjustments to the design and processes.
• Prepare and present a final project report and hand over all documentation to the relevant team.

What you’ll bring 

We expect all Scouts to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here’s what else you’ll bring:

• Must be enrolled in a degree program for Customer Experience, Marketing, Strategy or a similar field 
• Must be able to work from Columbia, SC from mid-May to mid-August 2025.
• Strong interest in customer experience, customer journeys, marketing, marketing research, and/or brand engagement.
• Excellent research, analytical, and communication skills.
• Detail-oriented with a proactive and results-driven mindset.
• The ability to work across multiple functions (e.g., Retail Operations, Commercial Operations, Aftersales, IT, and Strategy) to drive alignment and consensus.
• Proficiency in Microsoft Office suite and project management tools is preferred.
• Passion for the automotive industry, the great outdoors is a great plus.

What you'll gain

• Get a head-start into your career with hands-on experience in the one of the fastest-growing industries- electric vehicles
• Work hand-in-hand with talented professionals, tackling innovative projects to help bring a best-in-class electric vehicle to market
• Make an impact on legacy product that will revolutionize the EV industry
• Improve your abilities and broaden your knowledge base in the automotive industry
• Develop project management and problem-solving skills.
• Learn about the latest tools and technologies used in electric vehicle repair and diagnostics.
• Enhance communication and teamwork abilities.

Pay Transparency

This is a paid internship program.

Hourly pay rate = $18 per hour

Internal leveling code: i0

Notice to applicants:

• Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records. 
• Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance. 
• Residing in New York City: This role is not eligible for remote work in New York City.

Equal Opportunity

Scout is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law. Scout is committed to compliance with all applicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.