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Regional Medical Director

Lincoln Park; Old Orchard; West Loop; Wheaton

Regional Medical Director (RMD)

At Scout, we believe urgent care should help pets and the people who care for them. Our focused, same‑day and next day model supports primary care and ER partners while giving veterinary professionals a sustainable, fulfilling place to grow. We keep things simple, supportive, and centered on doing what’s right.

We’re growing and are looking for an experienced Veterinarian to step into a Regional Medical Director role. You will help to guide that growth by supporting multiple locations, elevating medical standards, and mentoring our incredible doctor teams as we continue building the future of urgent care.

Core Duties & Responsibilities

Clinical Appointment

●      Being in the trenches with Scout clinical teams is key to success in this role.

●      The RMD will be responsible to fill DVM PTO and Sick Time Off shifts at every location in the assigned region on a routine basis.

●      Clinical shift coverage will be no less than an average of 1 shift a week and may include weekends and last minute coverage.

●      Priority of coverage should be given to locations with 1 DVM on duty, and when relief is not reliable or available.

Leadership, Mentorship & Doctor Development

●      Establish development plans for all doctors and conduct formal annual performance reviews.

●      Provide ongoing mentorship, coaching, and support to DVMs, especially new hires, to ensure strong onboarding and continuous professional growth.

●      Conduct quarterly one-on-one meetings with each DVM to review production, professional goals, and overall wellbeing and career satisfaction.

●      Participate in monthly doctor meetings to discuss workflow, medical standards, and updates needed to maintain the Scout standard of care.

●      Lead by example with a commitment to professional growth, completing 30–40 hours of CE annually.

Medical Quality, Standards & Compliance

●      Partner with Lead DVMs to conduct quarterly medical record audits and ensure adherence to Scout’s medical excellence standards.

●      Collaborate with Clinical Leadership to refine workflows, SOPs, and clinical best practices to ensure consistency across regional clinics.

●      Ensure compliance with all local, state, and federal regulations, including DEA requirements.

●      Oversee externship programs to ensure a structured and positive learning experience for students.

●      Represent Scout at Veterinary Colleges within the region to support recruitment and brand visibility.

Operational & Business Partnership

●      Support Lead DVMs and Hospital Directors in resolving client concerns with professionalism and empathy.

●      Collaborate with the Regional Operation Director and Lead DVMs to evaluate hospital inventory, recommended medications, and capital equipment needs.

●      Participate in bi-weekly Lead DVM meetings to maintain alignment on standards of care, workflow efficiencies, and regional cross-location consistency.

●      Assist with doctor scheduling and ensure shift coverage across locations; in-clinic responsibility may vary depending on the needs of each clinic.

●      Partner with clinical operations leaders to maintain healthy hospital performance, understanding and interpreting clinic P&L statements when needed.

●      Participate in the final phase of de novo projects as needed.

Referral & Community Engagement

●      Cultivate strong relationships with referral partners through quarterly outreach, CE events, and routine touchpoints that elevate Scout’s presence in the veterinary community.

Who You Are

Education

●      Doctor of Veterinary Medicine (DVM or VMD) required

Experience

●      7+ years practicing veterinary medicine

●      Experience as a Lead DVM, Medical Director, or similar leadership role

●      Demonstrated experience with or exposure to business operations

Skills & Attributes

●      Exceptional interpersonal and communication skills; able to synthesize multiple perspectives and drive alignment.

●      Strong collaborator who works effectively across diverse personalities and backgrounds.

●      Deep commitment to high medical standards and consistent delivery of quality care.

●      Ability to analyze and interpret practice financials, including P&L statements.

●      Demonstrated servant-leadership philosophy and commitment to supporting team well-being.

Work Environment

Scout is a fast-growing, dynamic organization. Our leadership team is engaged, accessible, and deeply invested in supporting our teams. Plans evolve quickly as we grow, and our clinical teams are intimate, collaborative, and passionate about learning.

Physical Demands

No requirements beyond typical demands of a practicing veterinarian.

Expected Hours of Work

Hours will vary based on clinical and regional needs and may include evenings, weekends, or holidays consistent with hospital scheduling. Flexibility is essential.

Travel Requirements

The RMD is expected to be onsite in clinics within their region an average of three days per week. Attendance at rDVM outreach events and university engagement activities is required; some travel may involve overnight stays.

Additional Responsibilities

●      Attend bi-weekly Lead DVM meetings

●      Attend monthly DVM meetings

●      Participate in recommended leadership and professional development training

●      Attend regional strategic sessions and planning meetings

Benefits & Perks

●      Two paid development/CE days annually

●      Fully paid national conference annually

●      Generous annual discretionary fund

●      Opportunities for autonomy and decision-making

●      Health, dental, and vision insurance

●      Competitive compensation

●      401(k) with employer match

●      Generous paid time off

●      Six weeks full salary parental leave

●      Employee pet discounts

●      Modern facilities with state-of-the-art equipment

●      Stocked breakroom with snacks and beverages

Disclaimer

This is not intended to be an exhaustive list of all responsibilities, duties, or requirements. Duties may change at any time with or without notice.

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