Food & Beverage Supervisor

Why We're Here

At Hotel Indigo® we serve the curious – people who are inspired by new places, new people and new ideas.  With hotels in culturally diverse locations all over the world, no two properties are the same. Each is part of the pulse and the rhythm of a place, drawing on the story of its local area to inspire every aspect of the hotel, from intriguing design to distinctive local ingredients in our menus. We’re a global family of properties, bound together by a common desire to give our guests not merely a room, but a place.

How We're Different

Hotel Indigo, Grand Cayman is an upper upscale lifestyle hotel opened in the Spring of 2024, offering 282 guest rooms with views across the Caribbean Sea, multiple restaurants, an expansive pool deck and rooftop bar, for a uniquely local experience that brings into harmony the novel and the known, awakening the curiosity to join in, venture out, and encounter the meaningful connections that lead to life’s true riches.

 Just as no two neighborhoods are alike, no two Hotel Indigo hotels are alike, and no two Team Members are alike.  We are looking for bright, confident, and free-spirited people to join our team!

What You'll Do

Hotel Indigo is looking for a Food & Beverage Supervisor to oversee daily operations of all Food and Beverage outlets, ensure guest service is professional and courteous, and provide staff training, potentially involving making and serving requested food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

•  Lead service education through daily line-ups, staff training, development programs, employee evaluations, and timely food production coordination.
• Work with restaurant managers and Chef to provide excellent quality and presentation of all food to the guests.
• Help meet budget in all areas of cost control with consistent focus on cost of sales and payroll.
• Effectively communicates with management, employees, and accounting staff to identify and develop potential candidates, and providing necessary training as positions become available.
• Help to fill any open positions with qualified candidates. All personnel should receive regular, timely, and honest evaluations of their performance and potential.
• Monitor the cleanliness of the restaurant internally and externally.
• The role involves coordinating kitchen cleanliness with the Chef, ensuring service area maintenance, and supervising all non-supervisory employees.
• Assist with employee recruitment, hiring, training, work allocation, performance evaluation, employee rewards and coaching, and resolving complaints and issues.
• Additional projects and responsibilities may be assigned as needed.

What You Bring

• 1 year of supervisory experience or 2 years as Server/ Bartender in upscale restaurant at luxury hotel/ resort or similar industry.
• Strong understanding and ability to train the team on Forbes/ AAA luxury standards.
• Passion for crafting and personalizing guest experiences.
• Highly motivated and flexible, with the ability to take initiative.
• Food Handler and Alcohol Awareness Certifications (if applicable).
• Able to prioritize multiple tasks in a dynamic environment.
• Excellent interpersonal communication skills, problem-solving skills, and organizational ability.
• Able to learn, retain, and present product, menu, and allergy information to guests.
• Prior knowledge or point-of-sale system/ restaurant reservation systems.
• This position requires a flexible schedule, must be able to work evenings, weekends, and holidays.

Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands.

  The hourly pay range for this role is $9 to $11 USD plus gratuities.  We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, pension, meal per shift, and many other benefits to eligible employees.

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.

Be Yourself. Lead Yourself. Make it Count.