
Server Assistant
Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
The Barback assists bartenders with essential support in maintaining a well-stocked, clean, and efficient bar environment. The role is key in ensuring a positive guest experience by preparing and restocking supplies, maintaining bar cleanliness, and providing prompt support to bartenders during busy service times.
Key Responsibilities:
- Maintain a fully stocked bar by ensuring supplies like glassware, ice, garnishes, mixers, and alcohol are readily available throughout service. Restock items quickly as they deplete.
Assist in setting up the bar at the start of the shift, including organizing equipment, arranging supplies, and preparing garnishes and other essentials.
Keep the bar area, equipment, and storage areas clean, sanitized, and organized throughout the shift. This includes wiping down surfaces, washing and drying glassware, and sweeping/mopping floors as needed.
Support bartenders by fetching and delivering drinks, ingredients, and supplies quickly. Help with simple drink preparation tasks as directed by the bartender.
Monitor and manage inventory levels, reporting shortages to bartenders or the bar manager to prevent service interruptions.
Engage with customers courteously and professionally if approached, helping create a welcoming environment while directing any specific orders or requests to the bartender.
Follow health, safety, and sanitation regulations to maintain a clean and safe work environment, including proper handling and storage of all bar equipment and ingredients.
Assist with closing duties by cleaning, organizing, and restocking the bar for the next day’s service.
What You Bring
- Previous experience in a bar or restaurant setting is preferred but not required; on-the-job training provided.
Strong multitasking abilities and quick problem-solving.
Ability to work efficiently in a fast-paced environment.
Excellent communication and teamwork skills.
Basic knowledge of bar equipment, alcoholic and non-alcoholic beverages is a plus.
Ability to lift up to 50 lbs, stand for long periods, and handle physically demanding tasks.
Must be comfortable working in a noisy, busy environment.
A successful barback thrives in fast-paced environments, supporting the team proactively and responding quickly to the bar’s needs. This role is a great entry point for those interested in learning more about bartending and customer service within the hospitality industry.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
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