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Maintenance Utility

Indigo Grand Cayman; Seafire Resort & Spa

Responsibilities include maintaining all equipment, systems and building components including, but not limited to; mechanical and electrical systems, pumps, HVAC, refrigeration, plumbing, locks, furniture, paint, wall coverings, tile and other equipment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Perform routine maintenance, repairs, and preventative maintenance on hotel facilities, guest rooms, public areas, and back-of-house operations to ensure a safe and well-maintained environment.
  • Troubleshoot and repair electrical, HVAC, plumbing, mechanical, and other building systems in a timely and efficient manner.
  • Conduct regular inspections of equipment, machinery, and building infrastructure to identify maintenance needs and potential safety hazards.
  • Respond promptly and professionally to guest maintenance requests, ensuring issues are resolved efficiently to enhance guest satisfaction.
  • Maintain accurate daily maintenance logs, work orders, preventative maintenance records, and incident reports.
  • Communicate effectively with leaders, colleagues, contractors, and guests regarding maintenance activities, repairs, and operational needs.
  • Assist with renovation, construction, and property improvement projects while ensuring compliance with company standards and safety regulations.
  • Prioritize multiple maintenance requests and tasks while meeting deadlines and operational requirements.
  • Ensure all work is completed in accordance with health and safety policies, building codes, and preventative maintenance programs.
  • Safely operate and maintain tools, equipment, and machinery necessary to perform maintenance duties.
  • Support emergency response efforts by addressing urgent maintenance, utility, or facility-related issues as required.
  • Assist external contractors and service providers performing work on property, ensuring quality standards and safety requirements are met.
  • Perform physically demanding tasks, including lifting, carrying, pushing, and pulling materials and equipment weighing up to 50 pounds.
  • Maintain flexibility to work varying shifts, including evenings, weekends, holidays, and emergency call-outs, to support operational needs.
  • Demonstrate a commitment to exceptional guest service by resolving maintenance concerns courteously, professionally, and efficiently.

SPECIFIC EXPERIENCE WE'RE SEEKING:

  • Previous experience in Hospitality maintenance, construction or building required.
  • Electrical, HVAC, plumbing and mechanical certifications preferred.
  • Ability to effectively present information, complete daily reports and respond to questions from leaders, guests and the general public in English.
  • Ability to add, subtract, multiply and divide in all units of measure.
  • Ability to solve guest issues and deal with competing priorities.
  • Must be able to lift, push, pull and carry a minimum of 50 lbs.
  • This position requires a flexible schedule, must be able to work evenings, weekends, and holidays.

Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands.

 Salary range: $15.00 USD - $17.00 USD per hour, plus gratuities.

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