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Systems Engineer III

Draper, UT (Hybrid)

Who we are

SeekWell is the parent company of 1-800 Contacts, Luna, and Hello Eyes. Our goal is to make it simpler, easier, and more accessible for people to get the vision care they need. We maintain the legendary, award-winning culture 1-800 Contacts started almost 30 years ago and continue to develop innovative, pioneering products and businesses that make consumers cheer and optometrists squirm. We’re owned by KKR – one of the world’s largest and most successful private equity investment companies. We’ve built an excellent company and changed an industry by putting the customer first, always. The best is yet to come!

Why you want this job

As a Systems Engineer III, you’ll play a key role in ensuring the stability, security, and efficiency of SeekWell’s systems and applications across multiple distinct businesses. You’ll work closely with IT teams and non-IT business units to address their technology needs, process support requests, and architect innovative solutions. If you’re passionate about optimizing systems, modernizing endpoint management, and collaborating with cross-functional teams, this role is for you!

What you’ll do

  • Monitor and optimize the performance of company systems, ensuring peak efficiency.
  • Administer core systems, including Active Directory, MSCS, SQL Server, DNS, DHCP, IIS, SharePoint, Office 365, Azure, and AWS.
  • Assist with the installation of software releases, patches, and system/infrastructure upgrades.
  • Troubleshoot and resolve complex systems and storage issues.
  • Maintain and enhance system security, ensuring compliance with best practices.
  • Act as an escalation point for junior staff, providing guidance and support.
  • Lead DevOps initiatives to improve workflows and deployment processes.
  • Modernize endpoint management capabilities using Intune and SCCM

What you'll need

  • 5+ years of computer-related work experience.
  • Microsoft Certified Solutions Expert (MCSE) certification.
  • Bachelor’s degree in a relevant field.
  • Strong experience with public cloud platforms (Azure, AWS, GCP).
  • Expert-level understanding of the Microsoft tech stack, including:
    • Windows Server, Active Directory, Azure Active Directory
    • Office 365, SharePoint, Teams, Power BI, Cloud App Security
    • Endpoint Manager, Intune, System Center Configuration Manager (SCCM)
  • Proficiency in scripting with PowerShell.

Why we will love you

  • You perform exceptionally well under pressure and thrive in a fast-paced environment.
  • You’re a natural problem solver, both independently and as part of a team.
  • You’re innovative and enjoy thinking outside the box to deliver creative solutions.
  • You’re open to feedback and dedicated to growth and continuous learning.
  • You can work full-time, with shifts varying between 8:00 AM–6:00 PM, and participate in a 24/7 on-call rotation every few weeks.
  • You embrace the challenge of frequent after-hours calls and see it as an opportunity to make an impact.

Perks

  • Free eye exams for your entire family
  • Deep discounts on lenses, glasses, and other services
  • Amazing healthcare coverage
  • 401(k) match
  • Flexible PTO
  • Tuition reimbursement program
  • In-house restaurant with highly discounted meals (Steak dinner under $6)
  • Free snacks, ice cream, and drinks every day
  • Full onsite gym

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

 #LI-Hybrid

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Expert:
You have extensive experience managing and optimizing complex Microsoft environments, including Active Directory, Azure Active Directory, Office 365, and Intune. You have successfully implemented and maintained advanced configurations, designed directory structures, and led large-scale migrations or integrations. You mentor others on best practices and regularly drive strategic improvements in these systems.

Advanced:
You have significant experience managing and troubleshooting Microsoft environments. You are skilled in implementing configurations, supporting migrations, and maintaining security policies. You can independently manage day-to-day operations and lead small-scale projects within these technologies.

Intermediate:
You have hands-on experience with Microsoft technologies and can perform standard tasks such as user management, group policies, and basic troubleshooting. You may require guidance for more advanced configurations or large-scale projects.

Beginner:
You have limited experience with Microsoft tools but have a foundational understanding of their functions. You may have completed basic tasks or training but lack hands-on exposure to complex systems or configurations.

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Expert:
You have deep expertise in managing cloud environments, including infrastructure setup, resource optimization, security configurations, and automation. You have led major projects or migrations to the cloud and can design scalable, secure, and cost-effective solutions.

Advanced:
You have significant experience with cloud platforms, including deploying and managing resources, optimizing costs, and configuring security. You can troubleshoot complex issues and implement best practices in cloud environments.

Intermediate:
You have practical experience with cloud services, such as provisioning resources, monitoring performance, and basic configurations. You can handle routine tasks but may need assistance with complex troubleshooting or architecture design.

Beginner:
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Expert:
You are highly proficient in PowerShell scripting, capable of writing complex scripts to automate administrative tasks, manage systems at scale, and troubleshoot advanced issues. You regularly develop custom modules, optimize performance, and contribute to automation frameworks.

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You have extensive experience writing scripts to automate routine tasks, manage configurations, and support deployment processes. You can independently troubleshoot issues and write efficient, reusable code.

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Expert:
You have extensive experience managing endpoints using Intune and SCCM. You have led endpoint modernization projects, implemented security policies, and developed advanced configurations for large-scale environments.

Advanced:
You have significant experience managing endpoints with Intune and SCCM. You are skilled in policy creation, deployment processes, and troubleshooting. You regularly optimize configurations and contribute to endpoint management strategies.

Intermediate:
You have practical experience with Intune and SCCM, such as managing devices, deploying updates, and configuring basic policies. You can handle standard tasks but may require guidance with advanced features or large-scale implementations.

Beginner:
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Expert:
You have advanced expertise in system security, including implementing best practices, configuring policies, and mitigating risks. You have led incident response efforts and resolved critical system issues with minimal downtime.

Advanced:
You are experienced in applying security measures, conducting risk assessments, and resolving complex system issues. You contribute to security strategies and can handle high-pressure situations effectively.

Intermediate:
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