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Quality Assurance Engineer

Draper, UT (Hybrid)

Who we are

SeekWell is the parent company of 1-800 Contacts, Luna, and Hello Eyes. Our goal is to make it simpler, easier, and more accessible for people to get the vision care they need. We maintain the legendary, award-winning culture 1-800 Contacts started almost 30 years ago and continue to develop innovative, pioneering products and businesses that make consumers cheer and optometrists squirm. We’re owned by KKR – one of the world’s largest and most successful private equity investment companies. We’ve built an excellent company and changed an industry by putting the customer first, always. The best is yet to come!

Why you want this job

Powered by advanced algorithms, our comprehensive suite of mobile and web products is transforming how people access vision prescriptions—making it faster, easier, and more convenient than ever. We're redefining the eyewear experience.

As part of our team, you’ll play a key role in testing, enhancing, and maintaining innovative solutions that elevate the customer experience. You’ll test complex software based on project requirements, technical designs, and industry best practices. You’ll also contribute to design reviews, collaborate with cross-functional teams to solve real-world client challenges, and help define the scope and direction of new initiatives.

What you’ll do

  • Write test strategy documents and comprehensive test plans
  • Implement and execute manual and automated tests
  • Test REST endpoints with tools like Postman
  • Test our mobile applications and websites on a vast number of devices
  • Lead quality processes including finding defects, analyzing issues, assigning them to engineers, and tracking their resolution
  • Collaborating with developers and product managers to achieve a high standard quality environment
  • Demonstrate a positive growth-oriented mindset with a can-do attitude while continuously learning, acquiring new skills, and tackling challenges

What you’ll need

  • 4+ years of professional QA engineering experience in a technology company.
  • Experience with REST API testing using platforms such as Postman.
  • Hands-on experience with NoSQL databases (MongoDB, Redis, or similar).
  • Working knowledge of programming languages (Python, JavaScript) for test automation.
  • Ability to maintain a high level of quality while working on regulated products under pressure and deadlines.
  • Excellent verbal communication and writing skills.
  • Confirmed experience with designing, writing, and driving test plans for distributed systems, covering web browsers, native clients, and server-side.
  • Strong knowledge of quality practices, testing tools and development workflow in an Agile environment.
  • Strong project management skills, with the ability to lead quality assurance projects from ideation to completion throughout the entire product lifecycle.

Nice to have

  • Work experience in the medical field and with medical regulations.
  • Experience working in compliance with regulated standards (e.g. ISO 9001, ISO 27001, GDPR).
  • Using Jira as a tasks/bugs management system.
  • Experience with CI/CD tools.
  • Previous experience and collaboration with test automation teams

Perks

  • Free eye exams for your entire family
  • Deep discounts on lenses, glasses, and other services
  • Amazing healthcare coverage
  • 401(k) match
  • Flexible PTO
  • Tuition reimbursement program
  • In-house restaurant with highly discounted meals 
  • Free snacks, ice cream, and drinks every day
  • Full onsite gym

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

 #LI-Hybrid

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Beginner: You have contributed to test plans or strategies created by others, but have limited experience creating them independently.

Intermediate: You have written complete test plans and contributed significantly to defining test strategies for small to medium-sized projects, often with some guidance.

Advanced: You independently design comprehensive test plans and testing strategies for complex projects, aligning testing with business and technical requirements.

Expert: You lead the development of test plans and organizational testing strategies across multiple teams or products, mentoring others and setting best practices.

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Beginner: You have basic familiarity with mobile testing and have executed test cases on a small set of devices or emulators, typically with guidance.

Intermediate: You have independently tested mobile applications and websites across multiple devices and OS versions, and have experience identifying and reporting device-specific issues.

Advanced: You design and execute robust mobile testing strategies, accounting for device fragmentation, performance, and usability across a broad range of devices, networks, and screen sizes.

Expert: You lead mobile testing initiatives, define device and platform testing matrices, optimize automation for mobile environments, and mentor others on best practices for comprehensive mobile testing.

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Beginner: You’ve used Postman to send basic requests and explore API responses

Intermediate: You create and manage collections, use environment variables, and write tests within Postman.

Advanced: You design complete API testing workflows, validate integrations, and contribute to automation using Postman or similar tools.

Expert: You’re highly skilled in designing and maintaining automated API test suites, integrating them into CI pipelines, and ensuring consistent API quality across environments.

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Beginner: You understand basic concepts and can run simple queries.

Intermediate: You can write, read, and update documents, and use NoSQL databases for test validation or debugging.

Advanced: You understand indexing, performance implications, and actively use these databases in QA/test workflows.

Expert: You deeply understand NoSQL data modeling, performance tuning, and use databases extensively in testing complex systems and simulating real-world scenarios.

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Beginner: You’ve modified existing scripts or written very simple automation code.

Intermediate: You’ve written moderate-size automation suites, used libraries like pytest or jest, and understand test structures.

Advanced: You create custom frameworks, manage test execution and reporting, and solve complex test automation challenges.

Expert: You architect automation strategies, build reusable components, optimize test runs, and mentor others in automation best practices.

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Beginner: You’ve reviewed and followed test plans created by others.

Intermediate: You write test cases and contribute to strategy discussions for feature-level testing.

Advanced: You own the test strategy for projects, writing detailed plans that align with business goals and product risks.

Expert: You lead the entire QA planning process, ensure traceability, and drive alignment with engineering, product, and compliance teams.

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Beginner: You’re aware of general compliance requirements and data handling rules.

Intermediate: You’ve supported test cases and documentation to meet regulatory needs.

Advanced: You’ve led efforts to ensure compliance, including audit readiness, traceability, and validation documentation.

Expert: You specialize in regulated environments and collaborate closely with legal, security, and compliance teams to align QA processes with industry standards.

 

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