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Care Navigator

Santa Ana, California

Founded by Dr. Geiss in 2014, Senior Doc has grown into a leading provider of compassionate and personalized care for seniors. We are a rapidly expanding medical group serving the medical needs of seniors across multiple states. We pride ourselves on our outstanding reputation and commitment to excellence, particularly those with dementia, by integrating pharmaceutical expertise into our patient-centered approach. We strive to optimize medication therapy, ensuring safety and efficacy while minimizing risks associated with polypharmacy.

Description

The Care Navigator is responsible for overseeing and coordinating the comprehensive applicable care management of patients on a 360° level. This role serves as a key point of contact for patients with applicable conditions, working closely with healthcare providers to optimize their care, enhance patient outcomes, and improve overall quality of life. The Care Navigator plays a vital role in coordinating and implementing personalized care plans, providing ongoing support, and facilitating effective communication between patients, caregivers, providers, and other healthcare professionals. 

 Ideal candidate must have the ability to think globally, solve problems and have good decision-making skills, including critical thinking skills.  

  • Serve as the primary point of contact for patients with applicable conditions, ensuring their care needs are met throughout their healthcare journey. 
  • Develop and implement personalized care plans in collaboration with patients, healthcare providers, and multidisciplinary teams. 
  • Coordinate and monitor the delivery of applicable care services, including medication management, lifestyle modifications, and preventive care measures. 
  • Continuously assess and evaluate patients' health status, treatment progress, and adherence to care plans. 
  • Advocate for patients' needs and preferences, ensuring their voices are heard and respected in their applicable care management. 
  • Provide education and support to patients and their families on managing their applicable conditions, including self-care techniques, symptom management, and resources available. 
  • Collaborate with social workers, case managers, and other healthcare professionals to facilitate additional support services, such as counseling, financial assistance, or community resources. 
  • Facilitate effective communication among patients, healthcare providers, and other members of the care team to ensure seamless coordination of care. 
  • Schedule and coordinate appointments, referrals, and diagnostic tests, ensuring timely access to necessary services. 
  • Collaborate with healthcare providers to review and adjust care plans based on patients' evolving needs, changes in medical conditions, or treatment response. 
  • Document and maintain accurate records of patients' care plans, interventions, and progress. 
  • Provide patient, family and caregiving education and empowerment through shared decision-making, goal setting, and healthcare behavioral change support.  
  • Stay informed about the latest developments in applicable care management and evidence-based practices. 
  • Participate in quality improvement initiatives, collaborating with the healthcare team to enhance patient quality of life.  
  • Assists lead or supervisor in orienting, training, and mentoring staff. 
  • Provides ongoing training to staff as needed. 
  • Additional responsibilities, as assigned.  

 

MINIMUM QUALIFICATIONS: 

  • At least 18 years of age  
  • High school diploma, GED, or equivalent 
  • Medical Assistant Diploma Preferred
  • Education or experience in patient care, preferred  
  • Education or experience in case management, preferred  

Pay Range: $23.00-$25.00/HR

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