Wellness Care Navigator-West Los Angeles

 

Hybrid Role: Wellness Care Navigator - West LA
Full-Time | $23-$25/hour | Senior Doc
Location: Based in Senior Living Communities across West LA

About Senior Doc

Founded by Dr. Geiss in 2014, Senior Doc is a growing, mission-driven medical group dedicated to providing personalized and compassionate care to seniors. We focus on geriatric house calls, dementia care, and medication management—helping improve outcomes with a personal touch.

Position Overview

As a Wellness Care Navigator, you’ll wear two hats: one in the senior living community, and the other as a care coordinator. You'll be the go-to support for residents and a vital link between patients, families, and providers. From helping with telehealth visits to managing care plans, your role is key in ensuring patients feel supported and connected.

What You’ll Do

Community-Based Responsibilities:

Here’s what your day might look like:

• Be a familiar, trusted face in the community, building strong relationships and offering support

• Meet with local agencies to build partnerships that benefit patient care

• Help coordinate care and streamline communication between families and healthcare providers

• Support provider introductions in the community

• Document and share patient care plans with providers

• Assist residents with telehealth visits by setting up technology and providing in-visit support

• Conduct daily wellness check-ins for patients on services

• Offer companionship and emotional support to residents

• Join in on community and company events

• Share practical health tips and help patients follow their care plans

• Report any concerns or urgent findings to providers

• Help train and mentor new team members

Care Coordination & Navigation Responsibilities:

• Serve as the main point of contact for a group of patients, supporting them throughout their care journey

• Create and manage personalized care plans in collaboration with providers and care teams

• Track patient progress and ensure they’re following care recommendations

• Educate and support patients and families on managing chronic conditions like dementia or diabetes

• Schedule referrals, diagnostic tests, and appointments

• Advocate for patient needs and connect them with social services or other resources

• Encourage goal setting and support behavioral changes through shared decision-making

• Keep accurate, up-to-date records in the care system

• Join care team meetings and contribute to ongoing quality improvements

Who You Are

Must-Haves	Preferred
18+ years old	Medical Assistant diploma
High school diploma or GED	Experience in patient care or case management
Friendly, professional, and dependable	Licensed phlebotomist (bonus)
Strong communicator and multitasker	Experience with dementia care
Comfortable with basic tech and telehealth tools	Background in senior living or long-term care
Able to stand for long periods and travel locally	Spanish speaking (a plus)
Available for occasional community events after hours

Why This Role Matters

• You connect the dots between people and care

• You help make healthcare easier to access and understand

• You make a lasting difference in the lives of seniors every day

#ZR