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Care Manager - Medical Assistant

Santa Ana, CA

Care Manager – Medical Assistant
Location: Santa Ana, CA (Headquarters)
Schedule: Monday – Friday
Pay Rate: $23.00 – $25.00 per hour (based on experience)

About the Role

We are hiring a Care Manager – Medical Assistant to join our dedicated care team in Santa Ana. This phone-based, in-office position plays a key role in coordinating care and providing ongoing support to seniors and their families. If you're passionate about patient-centered care, have exceptional phone etiquette, and thrive in a collaborative healthcare environment—this opportunity is for you.

Key Responsibilities

  • Conduct patient assessments and develop customized care plans

  • Coordinate referrals, follow-ups, and care updates with patients, families, and providers

  • Manage all communication through phone, email, and internal platforms

  • Maintain detailed and accurate documentation in our care systems

  • Act as a liaison between multiple providers and care partners to ensure continuity of care

  • Monitor patient needs and adjust care plans accordingly

  • Educate and support patients and families on treatment and resources

  • Conduct diagnostic evaluations and contribute to treatment planning

  • Provide administrative and clinical support to the care management team

  • Participate in quality improvement efforts and assist with team goals

  • Perform other duties as assigned to support patient care and team operations

What We’re Looking For

  • Medical Assistant diploma or certificate (Required)

  • Excellent phone communication and etiquette

  • Friendly, positive attitude and ability to build trust quickly

  • Strong organizational and multitasking skills

  • Experience working with seniors or in geriatric care

  • Comfortable collaborating with multiple providers and care teams

  • Tech-savvy and able to learn care coordination platforms

  • Reliable, professional, and compassionate in all interactions

Why Join Our Team

At Senior Doc, we’re committed to making meaningful connections with the people we serve. As a Care Manager, you’ll be part of a mission-driven organization that values compassion, respect, and excellence in care. We provide a supportive team culture, consistent weekday hours, and a workplace where your work truly matters.

Benefits

  • Medical, dental, vision, and life insurance

  • Paid time off for work-life balance

  • Positive, team-oriented work environment

  • Growth opportunities within a fast-growing organization

If you’re ready to take the next step in your healthcare career and help seniors navigate their care journey with compassion and skill, we’d love to hear from you.
Apply now to join our team as a Care Manager – Medical Assistant in Santa Ana.

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