Business Excellence Program Manager

POSITION OVERVIEW:

The Business Excellence Manager is responsible for supporting our clients in their quest to develop, install, and execute Operational Excellence Programs. You will be responsible for delivering a continuous improvement framework that enables clients to achieve a common continuous improvement language, processes, tools, and systems.

KEY RESPONSIBILITIES:

(This list is not exhaustive and may be supplemented and changed as necessary.)

• Deploy, deliver, and develop competency that establishes holistic operational excellence programs for clients.
• Play a key role in contributing to the overall organizational goals and strategy roadmap and execution for our clients.
• Participate in the strategic planning process by translating strategic goals into operational goals.
• Support the definition of organizational structure and allocation in support of Operational Excellence at the client.
• Provide leadership for creating, developing, and communicating a strategic vision for Operational Excellence.
• Develop transformation roadmap in partnership with client teams in support of their goals.
• Coach leaders on appropriate problem-solving approaches (lean, six sigma, etc.) for key issues.
• Collaborate with internal and external stakeholders that interact with the program strategies and goals.
• Key Success Measures will include: Team engagement in improvement programs, Operational Excellence Maturity Assessments; Lean Six Sigma skills development, Measurable Improvements in Quality, Cost, and Delivery.
• Apply business excellence methodologies in a range of settings including operations, labs, engineering, administrative functions, and other related business processes.
• Other duties as assigned. These job requirements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel.

QUALIFICATIONS AND REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the education, experience, skills, knowledge, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Education:

• Bachelor’s or Master’s degree (preferred) in a related technical and/or business discipline or equivalent experience.

Technical Experience:

• Minimum of 9-15 years of demonstrated leadership in the medical device industry or a directly related field.
• Certified: Lean Six Sigma Black Belt or equivalent with extensive project experience using LSS methodologies.
• Strong background in holistic operational excellence structures and the associated tools/techniques.

Knowledge, Skills, and Abilities:

• Comfortable guiding teams on operational excellence at all levels in their work environments.
• Dynamic and engaging facilitation/training skills.
• Solid coaching and mentoring competency.
• Ability to convey and communicate complex concepts simply and clearly.
• Self-starter, works independently and maintains a positive, enthusiastic attitude.
• Knowledge of and compliance with applicable Quality System requirements.
• Ability to work in a fast-paced environment while managing multiple priorities.
• Operate as a team and/or independently while demonstrating flexibility to changing requirements.

ESSENTIAL FUNCTIONS:

Physical Demands:

The physical demands described here are representative of the requirements that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to use a computer keyboard and mouse; reach with hands and arms; talk and listen. The employee is frequently required to walk and sit, as well as to lift and carry objects such as books and files weighing up to 25 pounds. The employee is occasionally required to stand, stoop, or kneel. Specific vision abilities required by this position include close vision and the ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, including moderate noise level, an indoor temperate environment, and light levels that are bright and conducive to minimal eye strain, typical for an office environment.

TOTAL REWARDS PROGRAM:

We define total rewards as compensation, benefits, remote work/flexibility, development, recognition, and our culture with programs that support each of our reward pillars. This includes a market competitive base salary and annual incentive plan, robust benefit offerings, and ongoing recognition and career development opportunities. Employees also enjoy our generous flexible paid time off program, company paid holidays, flexible working hours, and fully remote work options for most positions and the ability to work “almost anywhere”. However, if a physical work location is more for you, we have office locations in Greater Boston; San Diego, CA; Boulder, CO; and India.

COMPENSATION:

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $125,537.14 yearly in our lowest geographic market up to $188,305.70 yearly in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

Applicants must have current work authorization when accepting a position at Syner-G. Currently, Syner-G is unable to sponsor or take over sponsorship of an employment Visa at this time.