New

Site Reliability Engineer / DevOps Engineer (fixed-term contract)

Bangkok, Bangkok Metropolis, Thailand

Who We Are  

Located in the heart of Bangkok’s Phrom Phong District, Sertis is ASEAN's leading Data and AI engineering and solutions company. Since 2014, our advanced solutions and products have powered over 400 enterprise Data and AI deployments at the region’s leading companies and conglomerates. We are also a member firm of Andersen Consulting, a global consulting practice integrating business strategy, digital transformation, and AI-driven technology solutions with Andersen Global’s world-class expertise.

What We Do  

Sertis provides both productized and bespoke AI and Data solutions for our Customers, optimizing and commercializing their data in ways that activate real business results. Our 140+ team have developed product offerings and IP ranging from advanced Computer Vision applications accredited Global Top 20 by NIST, to automated insights monetization for Retailers, eKYC for financial institutions, AI-driven agricultural safety assurance, precision steel cutting, trading algorithms for hedge funds, and enterprise knowledge management systems based on AI.

Our Aspiration 

We are data and AI pioneers, dedicated to enhancing the economic and social lives of our customers via technology.   We are not just living in history, we are making history everyday.  In becoming one of the world’s leading Data and AI companies, we always double-down on remaining a place where a diverse mix of talent wants to come, do their best work, and stay. We pride ourselves on bringing the best talent worldwide into a culture that encourages learning, growth opportunities, innovative contributions, and a sense of ownership. As part of Andersen Consulting, we are committed to delivering best-in-class Data and AI solutions—aligned with a global platform known for innovation, integration, and impact—while continuing to set benchmarks in the region and beyond.


For more information, please visit: sertiscorp.com

About the job 

We are looking for a mid-level SRE to help manage and improve our cloud infrastructure and production environment. This role will be responsible for supporting deployments, monitoring production systems, responding to incidents, and helping teams maintain stable and cost-efficient operations.

 

In this role, you will get to:

  • Support deployments and maintain production environments across cloud infrastructure and applications
  • Monitor production systems, investigate incidents, troubleshoot issues, and support users when production problems occur
  • Work closely with engineering and project teams to support system implementation, releases, and ongoing operational needs
  • Manage user access and permissions for internal tools, cloud platforms, and related systems
  • Maintain and improve infrastructure using Terraform 
  • Help improve monitoring, alerting, and incident response processes
  • Identify opportunities to optimize cloud usage and infrastructure costs
  • Document operational procedures, deployment processes, and incident resolutions

You’ll be successful if you have:

  • At least 2 years of experience in DevOps, Site Reliability Engineering (SRE), Cloud Engineering, or a related role
  • Hands-on experience with cloud platforms, particularly AWS
  • Experience working with Kubernetes environments, especially GKE
  • Experience using Infrastructure as Code tools such as Terraform and/or CloudFormation
  • Experience with scripting or automation using Python
  • Experience working with GitLab, including CI/CD pipelines
  • Experience managing user access and permissions for internal tools and platforms
  • Understanding of production support, incident handling, and deployment processes
  • Able to work collaboratively with different teams and communicate effectively during incidents and project work
  • Good communication skills in English

 

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