HVAC Warranty Technician

Job Overview: 

Service Champions is seeking an experienced HVAC Warranty Technician to join our team. In this role, you will provide expert consulting, diagnosing, and troubleshooting services for HVAC systems in residential and settings. You will use advanced diagnostic tools to ensure optimal system performance. This is a full-time opportunity reporting to the HVAC Service Manager.

Key Responsibilities:

• Diagnose, repair and report installation and service issues both “at-fault” and “no-fault” 
• Coordinates with the Dispatch Department to ensure any warranty issues on recent service calls are completed beyond the client’s satisfaction.
• Diagnoses malfunctions of heating and air conditioning systems and/or components for the purpose of identifying repair/replacement needs necessary to maintain equipment and systems.
• Repairs heating and air conditioning systems and related equipment (e.g. unit heaters, pumps, safety controls, etc.) for the purpose of providing residents with comfort.
• Maintains tools, supplies and/or equipment (e.g. torches, cutters, drills, test equipment, sheet metal, filters, control components, gaskets, seals, etc.) for the purpose of ensuring the availability of items and equipment is in safe operating condition.
• Orders repair parts and supplies to be completed same day or have them overnighted to be completed next day or at a client requested time (e.g. replacement parts, filters, compressor saver kits, associated hardware, etc.) for the purpose of maintaining inventory and ensuring availability of required items.
• Prepares documentation (e.g. warranty parts, service records, requisitions, work performed, etc.) for the purpose of providing written support and/or conveying information. 
• Reviews warranty calls daily to improve the overall department quality and to prevent future warranty calls.
• Performs other tasks as assigned by the Service Manager or Dispatch Department.

Qualifications:

• Education: High school diploma or GED; completion of a relevant HVAC training program or apprenticeship. 

• Experience: Minimum of 3 years of experience as an HVAC technician. 

• Licenses: Valid driver’s license. 

• Skills: Strong technical knowledge, excellent problem-solving abilities, attention to detail, and effective communication skills. 

• Physical Requirements: Ability to work in various conditions, including confined spaces and at heights; physical stamina and dexterity. 

Benefits:

• Competitive pay (including bonus and commission)

• Health insurance: Comprehensive medical, dental, and vision coverage. 

• Retirement plan: 401(k) with company match. 

• Paid time off: Generous vacation, holidays, and sick leave. 

• Training and development: Ongoing opportunities for professional growth and advancement. 

• Company culture: A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction

 

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About Service Champions:

A career with Service Champions can change your life. Recognized as one of Orange County’s top places to work, many of our employees have shared that they love working here and the success it has brought them.

You can be proud to be a part of Service Champions. We are a nationally recognized residential heating and air conditioning company that serves Southern California homeowners. Because our clients love our service and friendliness, we continue to grow at a rapid pace, which means terrific opportunities for people with a great attitude and a heart for service.

We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.   

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