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Operations Administrator, Warehouse

Brea, CA

Warehouse Operations Administrator               

We are seeking a detail-oriented and proactive Operations Administrator to support our daily business functions. This role requires strong organizational skills, analytical ability, and proficiency with modern business systems. The Operations Administrator will ensure smooth operations across data management, scheduling, billing, and communication, while providing cost analysis to guide decision-making.

Key Responsibilities

  • Data Entry & Management
    • Accurately input, update, and maintain company records and customer information.
    • Ensure data integrity across systems.
  • Data Analysis
    • Compile and analyze operational data to identify trends and efficiencies.
    • Prepare reports for management to support strategic planning.
  • Scheduling & Coordination
    • Manage calendars, appointments, and service schedules.
    • Coordinate technician assignments and optimize resource allocation.
  • Email Communication
    • Draft, send, and manage professional correspondence with clients, vendors, and internal teams.
    • Maintain timely responses and clear communication channels.
  • Service Titan Systems & Billing
    • Operate Service Titan software for job tracking, invoicing, and customer management.
    • Process billing accurately and resolve discrepancies.
  • Cost Analysis
    • Monitor operational expenses and prepare cost-benefit analyses.
    • Provide recommendations to improve efficiency and reduce overhead.

Qualifications

  • Proven experience in operations, administration, or office management.
  • Strong proficiency in Service Titan or similar field of service management software.
  • Excellent communication skills (written and verbal).
  • Advanced knowledge of Microsoft Excel or other data analysis tools.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Analytical mindset with attention to detail.

Ideal Candidate Traits

  • Highly organized and process driven.
  • Comfortable with both independent work and team collaboration.
  • Strong problem-solving skills and initiative.
  • Customer-focused with a professional demeanor.

Benefits: 

  • Health insurance: Comprehensive medical, dental, and vision coverage.
  • Retirement plan: 401(k) with company match.
  • Paid time off: Generous vacation, holidays, and sick leave.
  • Training and development: Ongoing opportunities for professional growth and advancement.
  • Company culture: A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction. 

 #SCC

Pay Range

$20 - $24 USD

About Service Champions:

A career with Service Champions can change your life. Recognized as one of Orange County’s top places to work, many of our employees have shared that they love working here and the success it has brought them.

You can be proud to be a part of Service Champions. We are a nationally recognized residential heating and air conditioning company that serves Southern California homeowners. Because our clients love our service and friendliness, we continue to grow at a rapid pace, which means terrific opportunities for people with a great attitude and a heart for service.

We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.   

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