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Sr HR Coordinator

D300 Human Resources Admin

Job Title: Sr. HR Coordinator

Reports To:  Sr. Manager, HR Operations

Status: Full-Time; Hybrid (Tues -Thurs in-office; Mon & Fri work from home)

Location Name:  FSO – Richardson, TX   

Location Address:  3400 N. Central Expressway, Richardson, TX 75080

Position Summary: The Sr. Human Resources Coordinator will work cross-functionally with various internal and external teams to support of corporate-wide programs, policies, procedures, systems, and initiatives, as well as manage various HR processes, including employee data management.

Essential Duties & Responsibilities:

  • Provides administrative support to HR team including document management, requisitions and general HR processes.
  • Manages the delivery of various HR programs, processes, and policies.
  • Responds to routine and non-routine internal and external HR questions and inquiries; assist with various employees' questions regarding payroll, time sheets, benefits claim issues and plan changes.
  • Answers routine and non-routine questions regarding examinations, eligibility, salaries, benefits, and other pertinent information.
  • Explains routine and non-routine HR policies, benefits, and procedures to employees or job applicants.
  • May lead new hire orientation process and training sessions.
  • Works with other departments to compile and prepare reports pertaining to HR personnel activities, payroll, or compensation.
  • Serves as a single point of contact between management and employees.
  • Other duties as assigned.

Job Qualifications:

  • Minimum High School Diploma
  • 4+ years of general administrative experience
  • Human Resources experience is a plus
  • Understanding of HRIS software
  • Verbal and written communication skills necessary to communicate with various audiences
  • Proven data entry experience, strong auditing skills
  • Strong attention to detail and accuracy
  • Proactive, flexible and adaptable to change
  • Proficient with Microsoft Office software
  • Maintain a high degree of confidentiality.
  • Must be able to work independently as well as function as part of a team.

Competencies:

   Leadership

  • Manages own workload by applying an understanding of team priorities.
  • Provides assistance to less experienced colleagues.

   Functional Expertise

  • Fully competent and skilled in a range of processes, procedures and systems to carry out assignments or has developed proficiency in a single area.
  • Possesses complete understanding of technical aspects of the job.
  • May adapt procedures, processes and techniques to meet the more complex assignments of the position.

   Partner Focus

  • Understands how own duties relate to others in the team and has an awareness of how the team integrates with others.
  • Possesses good knowledge of company policies and procedures.

   Problem Solving

  • Recognizes and solves typical problems that can occur in own work area without supervisory approval.
  • Some assigned work may involve exception cases to which established procedures may not apply.

   Impact

  • May impacts the quality, timeliness and effectiveness of the team.
  • Works within defined processes but may develop an appropriate approach for new assignments using discretion to achieve results or improve efficiency.
  • Clearly and accurately conveys complex information.

Disclaimer

The duties and responsibilities described in the Job Description are not a comprehensive list and additional tasks may be assigned to the employee from time to time or the scope of the job may change as necessitated by business needs. In addition, employment in this position with the Company is on an at-will basis.

An employee must be able to perform the essential functions of the job satisfactorily and that, if requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

 

Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com

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