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Senior Revenue Operations Manager

New York, NY

About the role

Behind many of life’s biggest financial decisions—buying a home, securing a mortgage, or financing a business—is a complex network of credit relationships. Setpoint is building the infrastructure that powers these relationships, enabling the world’s largest banks, credit funds, and capital markets counterparties to operate with trust and efficiency.

We’re looking for a Senior Revenue Operations Manager who understands the rhythms of a sales team and takes pride in making sellers more effective. This role is part operator, part strategist, and full-time enabler—owning the systems, processes, and insights that keep the GTM engine running smoothly. You’ll work across sales, marketing, finance and leadership to eliminate friction, surface high-priority accounts, and ensure every rep has what they need to close.

If you have sales DNA, thrive in ambiguity, and believe that great ops unlock great revenue teams, this is your chance to build the foundation for scale.

What You'll Do:

Sales Systems & Rep Enablement

  • Own and optimize HubSpot and core GTM tools (e.g. Gong, PandaDoc, Clay), ensuring workflows are efficient, intuitive, and aligned with how reps sell.

  • Leverage AI and automation to reduce rep burden—auto-enrich records, streamline data entry, and surface account insights.

  • Evaluate and implement tools that eliminate manual steps and improve seller productivity.

TAM, Account Prioritization & Territory Operations

  • Define and maintain our TAM, ICP and account tiering logic to ensure reps are focused on the highest-potential opportunities.

  • Manage lead sourcing and scoring, enrichment, and routing to surface the right accounts at the right time.

  • Maintain territory plans and rules of engagement to ensure fair, conflict-free distribution and support rep onboarding and role transitions.

  • Partner with sales leadership to align account strategy with GTM focus areas and growth targets.

Contracts & Deal Support

  • Oversee the quote-to-close process—generating proposals, managing approvals, and maintaining contract templates.

  • Collaborate with legal and finance to streamline workflows and reduce deal cycle time.

  • Ensure all deal activity is accurately reflected in CRM for post-sale execution and reporting.

Reporting & Sales Insights

  • Build and maintain dashboards for pipeline health, rep performance, and forecast accuracy.

  • Provide GTM and finance leadership with clear, actionable insights that support decision-making.

  • Help surface blockers, gaps, and opportunities across the revenue engine.

You should have:

  • Have 6–8+ years experience in RevOps, Sales Ops, or Business Operations in a high-growth B2B environment.
  • Are a power user of HubSpot
  • Are comfortable with complex logic: lead scoring, routing, account tiering, intent monitoring, etc.
  • Are curious, proactive, and excited to use AI and automation to improve funnel performance.

About Setpoint:

Setpoint provides purpose-built capital and technology to asset-backed borrowers and lenders. Our platform is the funding operating system for originators: it verifies and stores documents; automates critical calculations and compliance reporting; and digitizes assets like homes or cars. Setpoint’s technology makes warehouse transactions instant and error free.

In August 2024, Setpoint announced the successful completion of its $31 million Series B funding round. 645 Ventures led the round, with significant strategic investments from Citi and Wells Fargo, alongside Andreessen Horowitz, NextView Ventures, Floating Point, Henry Kravis, Zillow founder’s 75 & Sunny, Vesta Ventures, Fifth Wall, Eltura Ventures, and Outrunner Capital. 

For all our employees, we offer a full slate of benefits from competitive salaries, stock options, medical, dental and vision coverage, 401k, disability coverage, and flexible vacation. Setpoint has offices in Austin, New York, and Park City, UT and we’re currently hiring remote team members for specific roles.

Compensation: $150,000 - $165,000 OTE dependent on multiple factors, which may include the successful candidate's skills, experience and other qualifications.

Setpoint provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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