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Revenue Operations Coordinator

New York, New York

The Team and Role

In this multi-functional role of Revenue Operations Coordinator, you’ll support our rapidly growing Revenue Organization and play a critical role in supporting the streamlining of our revenue initiatives and processes.  This role reports to the Senior Manager of Revenue Operations  with frequent collaboration with other members of the Data, Analytics, and Operations team. 

The Revenue Operations Coordinator will work closely with our revenue-facing teams such as Sales, Customer Success, and Marketing as well as our internal operation teams such as People, GTM Operations and Finance to drive efficiencies and provide day-to-day support. Our ideal candidate is passionate about furthering their career in Revenue Operations. They are eager to demonstrate their experience while learning and understanding the technology and business needs driving our Revenue Organization. Most importantly, they have the unwavering desire to simplify everything in order to drive success.

The Revenue Operations Team (e.g. “RevOps”) is composed of innovative members driven to solve some of the more unique challenges within SevenRooms. We love what we do, and we do it well, in a work environment that is both fun and inclusive. Our team is responsible for the overall effectiveness and productivity of the organization, and we do this cross-functionally within SevenRooms to advance initiatives.

What You’ll Do

  • Gain a comprehensive understanding of SevenRooms’ tech stack, reporting tools, revenue teams, and supporting processes
  • Become an subject matter expert of our Salesforce front-end environment to support our RevOps team in testing, documenting, and organizing new processes prior to release
  • Monitor, optimize, and ensure data integrity in our core platform, Salesforce, as well as other revenue business systems
  • Own the balance with our users in unblocking impacts to their Standard Operating Procedures while encouraging individual ownership of their data integrity 
  • Manage relevant Slack communication channels and existing RevOps processes in order to respond and resolve to requests/issues and support the day-to-day needs of our Revenue Organization
  • Document existing processes and suggest enhancements to optimize and scale with the growing business and coordinate with the GTM Operations team and initiatives
  • Assist our RevOps development team in post deployment steps such as reporting updates, historical backdates, and field visibility
  • Identify issues, brainstorm solutions, and resolve impacts quickly for our Revenue Organization, enlisting the help of team members as needed

Who You Are

  • 1-3+ years in Revenue Operations or related industries 
  • 1-3+ years experience with Salesforce, particularly in SaaS/Tech environment;   certifications a plus
  • Familiarity with other revenue tools such as RingLead, Outreach, Looker, Salesforce Dataloader, ZoomInfo, DocuSign, and DocuSign Gen
  • Strong written and verbal communication skills; ability to communicate and partner with different types of stakeholders
  • Strong problem solving and resolution/support skills; ability to think outside the box and offer and implement new solutions
  • Eagerness to jump in and own our support division of the Revenue Operations team
  • Ability to work autonomously, meet deadlines, and thrive in a cross-functional work environment
  • Have a great sense of humor and bring a little levity to your hard work

What We Offer

  • A fresh start: SevenRooms offers the unique opportunity for eligible new hires to participate in our Fresh Start Program, where the company provides the option to curate your own meaningful experience, to reset and refresh. Whether you want to prioritize self-care and rest, connect with loved ones, or treat yourself to something new – the choice is up to you and our team is ready to help make that happen. 
  • Equitable compensation: Our compensation packages are based on competitive external market data. At SevenRooms, you can expect to be paid well for your contributions towards transforming the hospitality industry. We also offer equity for all employees as part of our commitment to everyone being an owner and working together to build an outstanding company. 
    • The On-Target Earnings (Base + Annual Bonus) range for this role is $54,000.00 - $62,800.00. This is the range SevenRooms in good faith believes is the range of possible compensation for this role at the time of the posting. This range is only applicable for jobs to be performed remotely in any US state. Base pay offered may vary depending on, but not limited to education, experience, skills, geographic location, travel requirements, sales or revenue-based metrics, and business needs. This range may be modified in the future. This job is also bonus eligible. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable.
  • Comprehensive benefits package: We offer a full slate of benefits for our employees and their families: comprehensive medical, dental, and vision benefits, commuter benefits, gym reimbursement, 401K plan, life insurance, and unique wellness offerings including One Medical, Wellhub, Spring Health, and Carrot.
  • Employee programs: Through our Roomie’s Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. You will also receive unique milestone awards throughout your journey with SevenRooms, including swag, experiences, and trips to celebrate specific years of tenure.
  • Learning and professional development: Your manager will partner with you on establishing quarterly goals that not only benefit our organization but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs as part of many reimbursement options available through Roomie’s Choice.

About SevenRooms

SevenRooms is a guest experience and retention platform that helps hospitality operators create exceptional experiences that drive revenue and repeat business. Trusted by thousands of hospitality operators around the world, SevenRooms powers tens of millions of guest experiences each month across both on- and off-premises. From neighborhood restaurants and bars to international, multi-concept hospitality groups, SevenRooms is transforming the industry by empowering operators to take back control of their businesses to build direct guest relationships, deliver exceptional experiences and drive more visits and orders, more often. The full suite of products includes reservation, waitlist and table management, online ordering, mobile order & pay, review aggregation, email marketing and marketing automation.

Founded in 2011 and venture-backed by Amazon, Comcast Ventures and PSG, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Marriott International, MGM Resorts International, Mandarin Oriental Hotel Group, Wynn Resorts, Jumeirah Group, Hard Rock Hotels & Resorts, Wolfgang Puck, Michael Mina, Bloomin’ Brands, José Andrés Group, Union Square Hospitality Group, Australian Venue Company, The Wolseley Hospitality Group, Dishoom, Live Nation and Topgolf.

SevenRooms has been recognized as a top employer for its people-first approach by publications including:

  • Inc. Best Workplaces (2023, 2022, 2020)
  • Inc. 5000 (2024, 2023, 2022)
  • Ragan’s Platinum HR Awards Finalist (2022)
  • Built in Best Places to Work NYC (2023, 2022, 2021, 2020) 
  • Built in Best Place to Work NYC - Midsize Companies (2023, 2022) 
  • VentureFizz Unique PTO (2022)
  • Forbes Best Startup Employers (2022) 

SevenRooms is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy and related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws.  We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences.

View our Prospective Employee Privacy Notice by visiting https://bit.ly/2P6ey4M

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