Pharmacy Technician $29 - $30

Organizational Summary
At the San Francisco AIDS Foundation (SFAF), we are driven by a vision of a future where health justice is a reality for all, particularly for those living with or at risk of HIV. We envision a world where race does not impact one's health and wellness, where the stigma around substance use is eradicated, where an HIV diagnosis does not limit one's quality of life, and where HIV transmission has been completely stopped.

Our mission is dedicated to promoting health, wellness, and social justice for the communities most affected by HIV. We do this through offering sexual health and substance use services, advocating for those in need, and building strong partnerships.
Our strategic plan is built upon five core values that guide our work and our team: Justice, Dignity, Courage, Leadership, and Excellence. We are in search of individuals who are passionate about making a difference, who are leaders in public health, and who are committed to the practice of racial justice. Join us in our fight to create a better future for all.

Position Overview:

The Pharmacy Technician is a vital patient care position within a non-profit organization that provides HIV and sexual health services. This role requires a committed and compassionate individual to support pharmacy services, including PrEP and HIV therapy.  

The Pharmacy Technician will report to the Pharmacist in Charge to provide patient service, prescription processing, payor assessment and billing.  Additionally, they will manage resources, follow federal and state regulations, and support organization initiatives.   

Essential Responsibilities:

• Prescription Processing:  

• • Enters patient and medication order information into the pharmacy system. 

• • Accurately prepares medication orders for dispensing by the pharmacist by retrieving, counting, pouring weighing, labeling, and mixing medications. 

• Insurance and Benefits Investigation: 

• • Coordinates billing and obtains cost approval.  

• • Processes and submits insurance claims. 

• • Assist patients and prescribers with the Prior Authorization process. 

• • Investigates alternative payor options to decrease out-of-pocket costs. 

• Prescription Delivery Coordination:  

• • Schedules refills for delivery. 

• • Packages prescriptions for home delivery services. 

• • Operates cash registers to accept payment from customers. 

• Patient Outreach Services:  

• • Notifies patient and schedules refill orders when due. 

• • Notifies pharmacist of patient compliance issues and concerns. 

• Inventory Management 

• • Maintains proper storage and security conditions for drugs. 

• • Assists the pharmacist with inventory of drugs. 

• • Receives and stocks daily drug order. 

Other Duties:

• Checking expiration dates for Inventory. 

• Pharmacy upkeep, making sure things are orderly and presentable. 

• Working with IT on systems operation and maintenance when needed.  

• Other duties as assigned. 

Qualifications:

• Communication Skills: Demonstrates effective written and verbal communication skills 

• Knowledge: Possesses technical knowledge required to do the job 

• Judgment: Exhibits sound and accurate judgment; can clearly explain reasoning for decisions; includes appropriate people in decision-making process; demonstrates persistence and overcomes obstacles 

• Adaptability: Adapts to changes in work duties and organizational structure 

• Problem Solving: Identifies and resolves problems in a timely manner; works with others to solve complex problems 

• Customer Service: Ability to work comfortably with diverse populations, with sensitivity to issues concerning HIV and all disabilities. Responds efficiently and cordially to requests for service and assistance 

• Professionalism: Reacts well under pressure; treats others with respect and consideration; follows through on commitments 

• Dependability: Completes tasks on time; takes responsibility for own actions; reliable 

• Computer Skills: Proficiency with Microsoft Office Suite  

• Professional Expectations: Demonstrated ability to fulfill the Foundation’s professional expectations of accountability, active collaboration, commitment, communication, diversity and professionalism 

Physical Requirements:

• Proficiency in using office equipment like computers, copiers, and phones.
• Ability to perform routine bending, stooping, twisting, and reaching. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  
  

Education and Experience:

• High school diploma or equivalent. 

• CA Pharmacy Technician license. 

• 2+ years of experience as a pharmacy technician. 

This position will have access to protected health information (PHI) and may only access, use or disclose the minimum information necessary to perform their designated role on behalf of San Francisco AIDS Foundation, regardless of the extent of access provided. 

Work Environment:

• This position is primarily located at 470 Castro St, San Francisco CA, however may require traveling to other office locations or off-site meetings as required by the job. 

• Travel expenses for commuting to SFAF offices are not reimbursable.  

• May require evening and weekend work. 

The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for personnel so classified. 

EMPLOYEE BENEFITS:
SFAF is proud to offer a comprehensive benefits package for our full-time employees. These include:

Vacation + Leave
24 days of combined Paid Time Off/Sick Time Off for the first two years of employment
29 days of Paid Time Off/Sick Time Off after two years of employment
14 paid holidays per year

Retirement
403(b) Plan – SFAF matches employee contributions (1 to 1) up to 3% of salary

Health Coverage
Flexible Spending Account to set aside employee pre-tax dollars for unreimbursed medical and dependent expenses.
Medical insurance - premium fully/partially paid by SFAF for employee (Kaiser Permanente HMO, Sutter Health Plus HMO)
Vision insurance – premium fully paid by SFAF for employee (MetLife)
Dental insurance – premiums fully/partially paid by SFAF for the employee (MetLife Insurance)

Employee Sponsored Care
Plume - Gender Affirming Care
Care.com – Family care benefits


Life Insurance + Disability + Family Leave
Life Insurance and AD&D insurance – Employer Paid: 100% of salary, up to $100K (MetLife)
Long term disability insurance (MetLife)
Family and Medical Leave Act (FMLA) and California Family Rights Act (CFRA), Pregnancy-Related Disability Leave (PDL), as applicable
Employee benefits may be changed without notice at SFAF’s convenience.

Equal Employment Opportunity Statement:
The San Francisco AIDS Foundation is an Equal Opportunity employer. We actively seek applications from people living with HIV/AIDS, people with disabilities, women, LGBTQ individuals and people of color.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.