1P E-Commerce Manager

About Us 

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.  

SharkNinja is looking for a strategic and results-driven E-Commerce Manager – Mexico.  The E-Commerce Manager will be responsible for leading the commercial strategy, execution, and growth of the 1P business across Mexico markets. The E-Commerce Manager will own optimize investment strategies, and ensure alignment with regional and global priorities. The E-Commerce Manager will be the primary driver of sell-out performance, brand visibility, retail media strategy, and channel profitability, managing the full ecosystem while influencing internal cross-functional stakeholders.

Key Responsibilities:

• Account Management & Growth:
  • Build and maintain a strategic, long-term relationship with Amazon’s and Mercado Libre´s local team in CDMX, focusing on shared growth goals and leveraging market insights, industry trends, consumer behavior, and competitive analysis
  • Drive Amazon and Mercado Libre account performance by continuously optimizing online fundamentals to enhance consumer pull, brand preference, and sales conversion
• Collaboration & Coordination:
  • Work closely with the Global Teams, local e-commerce managers, and Sales and Marketing teams to achieve sales targets and share insights
  • Coordinate a holistic approach with the Shark Ninja team, including Sales, Marketing, Service, and Supply Chain, ensuring all resources are aligned with the account’s strategy
• Demand Generation & Media Planning:
  • Coordinate promotional events in collaboration, to ensure Shark Ninja maintains local prominence and discoverability
  • Define and implement a local retail media strategy, creating a media project roadmap in collaboration with internal media teams and external agency partners
• Performance Monitoring & Analytics:
  • Establish a performance management cadence focusing on sell-out, analyzing metrics such as in-house share, conversion rates, and shopper data to optimize ongoing strategy
  • Measure the effectiveness of all activations, using data to inform future initiatives and continually refine the approach
• Algorithm Optimization:
  • Understand and influence algorithms to enhance searchability, conversion rates, and sales growth
  • Implement effective shelf management strategies, including portfolio optimization, pricing strategies, and promotional planning to drive conversions and increase basket size

Qualifications:

• 3-4 years of experience managing Amazon and Mercado Libre or similar e-commerce accounts in a consumer goods environment or under Vendor Model (1P)
• Strong understanding of algorithms and e-commerce performance drivers
• Proficiency in online channel management, including activation, content management, community management, CRM, analytics tools, and web technology
• Knowledge of media or social media and performance marketing is a plus

Skills & Competencies:

• Customer & Consumer Focus: Deep consumer insights and dedication to understanding customer needs
• Results-Oriented & Entrepreneurial: Ability to take initiative, with a strong focus on sell-out performance and growth
• Data-Driven Decision Making: Strong analytical skills and a commitment to informed decision-making
• Problem-Solving & Creativity: A solutions-oriented mindset, capable of finding new approaches to complex challenges
• Collaboration & Influence: Ability to work cross-functionally and influence key stakeholders
• Digital Savvy: Proficiency in digital tools and e-commerce optimization