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Machine Learning and AI Opportunities

Needham, MA, United States

About Us 

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.  

 

Note:  This is a Pipeline Opening and Not Tied to A Specific Opening

The AI Product Manager owns strategy, roadmap, and delivery for AI initiatives across the enterprise. This role translates business objectives into a clear prioritized backlog, collaborating with engineering teams and external partners to deliver impactful solutions that drive measurable business impact through revenue growth or new operational efficiencies. The Product Manager works closely with Global Data Product Management, including Data and MDM, to ensure AI products are built on trusted, standardized data foundations. The role requires strong judgment in application integrations and build vs. buy tradeoffs, balancing speed, cost, and enterprise standards.

Key Responsibilities

Area

What You’ll Own

Product Strategy & Vision

Define a 3–9-month AI roadmap aligned to company strategic goals, with clear problem statements and value hypotheses to maximize value.

Portfolio & Roadmap

Convert strategy into prioritized increments with PRDs, acceptance criteria, and release plans; keep a transparent backlog.

Evaluation & Experimentation

Own evaluation for AI features: offline tests, human and automated evals, and online A/B experiments to optimize quality, latency, and cost effectiveness. Publish decision logs for model, prompt, and dataset changes.

Responsible AI & Guardrails

Define safety, privacy, and compliance requirements; implement guardrails and review rituals with Security and Legal; ensure traceability of data, prompts, and outputs.

Application Integrations

Define product requirements for API-first and event driven integrations across CRM/ERP/eCommerce and data platforms; align on data contracts, SLAs, auth/PII handling, and system  observability with Platform teams.

Build vs Buy

Lead structured tradeoff analyses (TTV, TCO, vendor lock in, differentiation, compliance). Run proofs of value with vendors when needed and  recommend paths forward, highlighting risks and contingency plans..

Cross‑Functional Leadership

Lead squads spanning ML Engineering, MLOps, Data Engineering, Analytics, and Business stakeholders; keep scope, risks, and dependencies visible.

Impact Measurement

Define clear KPIs that connect business outcomes to product performance, and provide executives with simple, actionable reporting against those targets.

Partnerships

Collaborate with Director, ML and AI, Security, Legal, Procurement, and Global Data Product Management (Data and MDM) to align standards, governance, and delivery.

 

Required Qualifications

  • 5+ years in product management with shipped data or AI features tied to measurable outcomes.
  • Proven ownership of evaluation and experimentation for AI features (offline metrics, human/auto evals, and A/B testing).
  • Handson experiences driving application integrations at enterprise scale (APIled and iPaaS patterns, SLAs, data contracts, identity).
  • Demonstrated ability to lead build vs. buy decisions, supported by clear financial models and risk analyses.
  • Excellent executive communication and stakeholder leadership.

Preferred Qualifications

  • Experience optimizing Amazon sales and ad channels.
  • Experience with Salesforce Cloud and CDP integrations.
  • Exposure to LLMOps practices (prompt versioning, guardrails, eval frameworks), vector search/RAG, or model observability.

 Success Metrics (first 12 months)

  • AI roadmap approved and in execution within 90 days.At least two AI product increments shipped with adoption targets met.
  • Application integrations delivered on time with measurable data quality and reliability improvements.
  • At least two major technology decisions completed with a formal build vs. Buy analysis and exec approval.
  • AI initiatives deliver a minimum 5x ROI on Capex investments, contributing directly to revenue growth.

 

Our Culture

At SharkNinja, we don’t just raise the bar—we push past it every single day.  Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.

What We Offer

We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.  

At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. 

Learn more about us:  
Life At SharkNinja  
Outrageously Extraordinary 

 
SharkNinja's Candidate Privacy Notice can be found here: https://www.sharkninja.com/candidate-privacy-notice/ 

For candidates based in China, please visit: https://sharkninja.com/candidate-privacy-notice/china/

For candidates based in Vietnam, please visit: https://www.sharkninja.com/candidate-privacy-notice/vietnam/

 

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com

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U.S. Standard Demographic Questions

SharkNinja, Welcoming Everyone 

 At SharkNinja, we take pride in our uniqueness. Our innovation extends beyond our products to the way we work, embracing diversity as a cornerstone of our success. We recognize that our differences make us stronger, more creative, and better at what we do. Our workforce should reflect the diversity of our customer base, which is why our recruitment commitment is to truly be an exemplary, equal opportunity employer, fostering a welcoming and inclusive workplace. 

We are looking for you as a valued candidate, to help us achieve our commitment by participating in this short questionnaire.  You can choose if you want to complete the questions, if you do your answers will help us to ensure our hiring practices are inclusive, and in return we commit to treating the information you provide with respect by applying technical measures to your response to remove it from your candidate record. 

How will we use the data? 

None of the hiring team will have access to your responses, therefore the information you provide will NOT be used as part of your application process. 

The data will be used to report on our recruitment process and its success in supporting Diversity, Equality, and Inclusion. 

You can review our privacy statement at this link: Candidate Privacy Notice. 

You can exercise your Data Subject Rights at any point during or after our recruitment process. For more information, please visit our Candidate Privacy Notice here 

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