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New Product Development Manager - Quality

United States

About Us 

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.  

 

 


New Product Development (NPD) Quality Manager

Location: Needham MA HQ 
Department: Product Development
Reports To: Director or Sr. Director of Quality
FLSA Status: Exempt


Position Summary:

The NPD Quality Manager is responsible for ensuring that all new products developed by the organization meet the highest standards of quality, safety, and compliance. This role supports the full product development lifecycle — from concept through commercialization — and acts as a critical liaison between Quality, R&D, Operations, and Supply Chain to ensure that quality is built into new products from the start.

The successful candidate will have deep experience in quality systems, risk management, and product development processes, ideally within a consumer goods environment.


Key Responsibilities:

New Product Development Support

  • Lead quality assurance activities during all phases of new product development (concept, design, scale-up, launch).

  • Participate in cross-functional product development teams to ensure design for quality and compliance.

  • Ensure product requirements, specifications, and validations are documented and meet applicable standards.

Quality Planning & Risk Management

  • Develop and implement quality plans, including Design Controls, Risk Assessments (FMEA), and validation protocols.

  • Lead Design Failure Mode and Effects Analysis (DFMEA) and Process FMEA sessions.

  • Identify potential quality and compliance risks early in development and drive mitigation strategies.

Cross-functional Collaboration

  • Collaborate with R&D, Regulatory, and Operations to ensure seamless design transfer and manufacturability.

  • Partner with Procurement and Supplier Quality to qualify and validate new suppliers or materials.

  • Provide quality input during stage-gate reviews and ensure appropriate documentation is in place.

Compliance & Documentation

  • Ensure new products comply with relevant quality and regulatory standards (e.g., FDA, GMP, ISO, or other depending on industry).

  • Oversee the creation and review of technical documentation including Design History Files (DHF), Product Requirement Documents (PRD), and Test Protocols.

  • Support internal and external audits related to new product development.

Continuous Improvement

  • Drive continuous improvement initiatives within NPD quality systems and processes.

  • Use root cause analysis and CAPA processes to resolve issues identified during validation or launch.

  • Monitor and analyze quality KPIs related to new products and post-market feedback.


Qualifications:

Education:

  • Bachelor’s degree in Engineering or related technical field.

  • Advanced degree (MS or MBA) preferred but not required.

Experience:

  • 6–10 years of experience in quality assurance, ideally with a focus on new product development.

  • Experience in consumer goods, cosmetics, personal care, medical devices, food & beverage, or other regulated industries.

  • Demonstrated knowledge of quality tools (e.g., FMEA, DOE, SPC) and quality management systems.

Skills:

  • Strong problem-solving and analytical skills.

  • Ability to work cross-functionally in a fast-paced, innovation-driven environment.

  • Excellent written and verbal communication skills.

  • Proficient with quality systems software and Microsoft Office; experience with eQMS a plus.

 

Our Culture

At SharkNinja, we don’t just raise the bar—we push past it every single day.  Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.

What We Offer

We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.  

At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. 

Learn more about us:  
Life At SharkNinja  
Outrageously Extraordinary 

SharkNinja Candidate Privacy Notice

 

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com

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U.S. Standard Demographic Questions

SharkNinja, Welcoming Everyone 

 At SharkNinja, we take pride in our uniqueness. Our innovation extends beyond our products to the way we work, embracing diversity as a cornerstone of our success. We recognize that our differences make us stronger, more creative, and better at what we do. Our workforce should reflect the diversity of our customer base, which is why our recruitment commitment is to truly be an exemplary, equal opportunity employer, fostering a welcoming and inclusive workplace. 

We are looking for you as a valued candidate, to help us achieve our commitment by participating in this short questionnaire.  You can choose if you want to complete the questions, if you do your answers will help us to ensure our hiring practices are inclusive, and in return we commit to treating the information you provide with respect by applying technical measures to your response to remove it from your candidate record. 

How will we use the data? 

None of the hiring team will have access to your responses, therefore the information you provide will NOT be used as part of your application process. 

The data will be used to report on our recruitment process and its success in supporting Diversity, Equality, and Inclusion. 

You can review our privacy statement at this link: Candidate Privacy Notice. 

You can exercise your Data Subject Rights at any point during or after our recruitment process. For more information, please visit our Candidate Privacy Notice here 

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