Job Application for Senior Manager, Communications / StoryWorks Operations at SharkNinja

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About Us

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.

StoryWorks defines how SharkNinja tells its story.

We are hiring a Senior Manager, Communications / StoryWorks Operations to lead planning, coordination, and execution across the team. The Senior Manager, Communications / StoryWorks Operations is responsible for ensuring work is clearly prioritized, well-coordinated, and delivered on time across multiple workstreams.

You will maintain a clear view of what is in progress across StoryWorks and work closely with team leads to ensure priorities are aligned and execution stays on track. As the Senior Manager, Communications / StoryWorks Operations, you will identify conflicts, gaps, and dependencies early, and help resolve them so teams can move quickly and stay focused.

This role requires strong program management skills and sound judgment. You will work across teams to keep work moving, bring structure to complex initiatives, and ensure that plans translate into execution.

At key company moments, the Senior Manager, Communications / StoryWorks Operations will lead the operational coordination behind major initiatives, announcements, and events, ensuring teams are aligned and execution is seamless.

Responsibilities:

Lead planning and coordination across StoryWorks, ensuring alignment across multiple workstreams
Maintain a clear, up-to-date view of all work in progress, including priorities, timelines, and ownership
Drive prioritization across competing initiatives in partnership with team leads
Identify and manage dependencies, risks, and conflicts, resolving or escalating as needed
Ensure work is sequenced effectively so teams can execute without delays or duplication
Partner with team leads and senior stakeholders to turn priorities into clear, actionable plans
Track progress against key initiatives and ensure follow-through on commitments
Lead operational coordination during key company moments, including major announcements, initiatives, and events
Manage budgets, vendor relationships, and external partners supporting StoryWorks
Coordinate workflows across a high volume of content, including written, visual, and multimedia formats
Introduce tools and ways of working that improve coordination, visibility, and efficiency, including practical use of AI where appropriate
Create clear, simple ways for teams to stay informed on priorities and progress
Continuously improve how work is coordinated and executed across the team

Skills Required:

Experience

8-12+ years in program management, operations, consulting, or similar roles
Experience building and managing workflows or operating processes within communications, marketing, or creative organizations
Proven ability to manage complex, cross-functional workstreams with multiple stakeholders
Experience working with senior leaders and driving alignment across teams
Experience working within communications, marketing, or creative teams, with exposure to high-volume, multi-format content production (editorial, video, social, or similar)

Core Skills

Strong organizational and prioritization skills across multiple concurrent initiatives
Ability to identify dependencies, risks, and gaps early and take action
Clear and direct communicator who can align teams and drive decisions
Strong attention to detail and follow-through
Familiarity with modern project management and workflow tools (e.g., Airtable, Wrike, Asana, Monday.com), with the ability to use them to improve visibility and coordination

Ways of Working

Comfortable taking ownership and making decisions to keep work moving
Able to operate in fast-paced environments with shifting priorities
Strong bias toward action and execution
Focused on clarity and simplicity over process and bureaucracy

Mindset & Attributes

Rarely Satisfied, always looking to improve how the team operates
High ownership and accountability for outcomes
Pragmatic and solution-oriented
Comfortable stepping in and leading during high-stakes moments
Interested in how tools and technology, including AI, can improve how work gets done

Location:

This role is based in Needham, MA with a hybrid working model.

Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more.

Pay Range

$127,500 - $195,500 USD

Our Culture

At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.

What We Offer

We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.

At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.

Learn more about us:
Life At SharkNinja
Outrageously Extraordinary

SharkNinja Candidate Privacy Notice

For candidates based in all regions, please refer to this Candidate Privacy Notice.
For candidates based in China, please refer to this Candidate Privacy Notice.
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We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com

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SharkNinja, Welcoming Everyone

At SharkNinja, we take pride in our uniqueness. Our innovation extends beyond our products to the way we work, embracing diversity as a cornerstone of our success. We recognize that our differences make us stronger, more creative, and better at what we do. Our workforce should reflect the diversity of our customer base, which is why our recruitment commitment is to truly be an exemplary, equal opportunity employer, fostering a welcoming and inclusive workplace.

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Senior Manager, Communications / StoryWorks Operations

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