Senior Marketplace Integration Specialist

About SHEIN 

SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, with more than 15,000 employees operating from offices around the world, SHEIN is committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry. 

Position Summary

We're seeking a full-time Senior Marketplace Integration Specialist (official title: Senior Marketplace Integration Specialist I) for our Los Angeles-based corporate office.

Job Responsibilities

• Oversee and manage technical integrations between SHEIN Marketplace and third-party partners, ensuring a smooth onboarding process and operational success.
• Coordinate and lead technical calls with SHEIN's external partners to ensure alignment, address integration challenges, and drive progress.
• Act as the key liaison between SHEIN’s China-based product and development teams and U.S.-based stakeholders to communicate feedback and advocate for product improvements.
• Collaborate with cross-functional teams, including Strategic Partnerships, Product, and Onboarding to ensure integration projects align with overall business objectives.
• Improve and maintain technical documentation, ensuring clarity, accuracy, and scalability for partners and internal teams.
• Proactively identify opportunities to enhance integration processes and workflows, driving efficiency and user satisfaction.
• Troubleshoot technical issues, working closely with partners and internal teams to deliver timely resolutions.
• Partner with the Strategic Partnerships & Marketing team to optimize the SHEIN Marketplace ecosystem for growth and scalability.
• Stay updated on industry trends and best practices to inform strategic decisions and integration strategies.

Job Requirements

• Bachelor’s degree in computer science, Information Systems, Engineering, or a related field.
• 3-5 years of experience in technical integrations, marketplace operations, or a similar role.
• Proven experience working with product and developer teams, ideally across global time zones.
• Strong technical acumen and the ability to troubleshoot integration challenges effectively.
• Experience improving technical documentation to drive scalability and user adoption.
• Exceptional cross-functional collaboration and communication skills.
• Flexibility to work with overseas teams in China, accommodating time zone differences as needed.
• Strong problem-solving and project management skills with an ability to juggle multiple priorities.

Nice to Have

• Mandarin language skills preferred to facilitate communication with China-based teams.
• Experience working in e-commerce or marketplace environments preferred.

Benefits and Perks 

• Bonus eligible
• Healthcare (medical, dental, vision, prescription drugs) 
• Health Savings Account with Employer Funding 
• Flexible Spending Accounts (Healthcare and Dependent care) 
• Company-Paid Basic Life/AD&D insurance 
• Company-Paid Short-Term and Long-Term Disability 
• Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident) 
• Employee Assistance Program 
• Business Travel Accident Insurance 
• 401(k) Savings Plan with discretionary company match and access to a financial advisor  
• Vacation, paid holidays, floating holiday and sick days   
• Employee discounts 
• Free weekly catered lunch 
• Dog-friendly office (available at select locations) 
• Free gym access (available at select locations) 
• Free swag giveaways 
• Annual Holiday Party 
• Invitations to pop-ups and other company events 
• Complimentary daily office snacks and beverages

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