Production Specialist

About SHEIN 

SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, with more than 15,000 employees operating from offices around the world, SHEIN is committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry. 

Position Summary 

We’re seeking a full-time Production Specialist for our Los Angeles-based corporate office. The Production Specialist plays a key role in ensuring smooth and timely execution of new item launches, photoshoot preparation, and sample room organization. This position serves as the communication bridge between the U.S. merchandising team and the China production team, ensuring product data accuracy, readiness, and on-time delivery. The role also includes coordinating with the creative and studio teams to ensure photoshoots run on schedule and maintaining an organized sample room system that supports efficient recutting, tracking, and visual readiness for upcoming seasons.

Job Responsibilities 

New Item Launch & SKC Management

• Oversee the weekly new item launching schedule to ensure all SKC targets are met accurately and on time.
• Submit the complete launch plan every Wednesday for the following week, including new items, recolors, and outfit linkings.
• Review each day’s launch readiness at least one business day prior to launch (linking, images, measurements, inventory).
• Communicate any linking errors, missing measurements, or readiness concerns to the China team before deadlines.
• Maintain and update launch trackers with current status, delays, and revised timelines.
• Align weekly and monthly launch progress with merchandising goals; prepare and share progress reports with management.

Coordination & Communication

• Act as the main contact between the U.S. and China teams to ensure all product data, linkages, and measurements are aligned.
• Track and report issues that may delay product launches and proactively propose corrective actions.
• Maintain organized shared folders and documentation for weekly and monthly launch records.
• Communicate clearly and promptly regarding schedule changes, readiness updates, or reshoot requirements.

Photoshoot Coordination

• Coordinate with the Creative and Studio teams to schedule and prepare photoshoots based on sample arrival status.
• Prepare the photoshoot presentation (PPT) at least one week in advance, including finalized product and outfit lists for review.
• Ensure all samples required for the photoshoot are organized, labeled, and ready for use.
• Partner with the Creative and Studio teams to ensure the photoshoot schedule runs smoothly without delays.
• Communicate any missing or delayed samples to the relevant teams promptly to adjust plans as needed.

Sample Room Organization

• Oversee labeling, organization, and categorization of all seasonal and recutting samples.
• Maintain sample inventory by grouping styles by category and launch period (e.g., tops, dresses, bottoms).
• Identify and remove outdated, damaged, or duplicate samples.
• Ensure all samples are properly labeled with style numbers and months.
• Provide weekly progress updates and photo documentation by Friday 4 PM.
• Maintain organization standards consistently once sections are completed.

Quality Control and Process Improvement

• Conduct routine checks for data accuracy (linking, sizing, imagery).
• Support continuous improvement by suggesting workflow efficiencies in launch and sample management.
• Ensure zero last-minute launch schedule changes (less than 2 days) unless pre-approved.

Job Requirements

• Bachelor’s degree in Fashion Merchandising, Business, or related field or equivalent experience 
• 3-5 years of experience in production coordination, product development, or merchandising.
• Proficient in Excel, shared drive management, and product tracking tools.
• Strong attention to detail, organization, and communication skills.
• Ability to multitask and meet tight deadlines in a fast-paced environment.
• Ability to work collaboratively throughout the organization
• Able to effectively communicate with all levels of staff and management
• Independent, self-motivated, team player
• Thrives in a fast-paced environment with short timelines and changing priorities
• Sense of urgency, highly detailed, and experience in meeting deadlines
• A positive go-getter and team player, who can work independently with the ability to troubleshoot within a fast-paced, multi-tasking environment

Nice to have

• Bilingual in Mandarin a plus

Benefits and Perks 

• Healthcare (medical, dental, vision, prescription drugs) 
• Health Savings Account with Employer Funding 
• Flexible Spending Accounts (Healthcare and Dependent care) 
• Company-Paid Basic Life/AD&D insurance 
• Company-Paid Short-Term and Long-Term Disability 
• Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident) 
• Employee Assistance Program 
• Business Travel Accident Insurance 
• 401(k) Savings Plan with discretionary company match and access to a financial advisor  
• Vacation, paid holidays, floating holiday and sick days   
• Employee discounts 
• Free weekly catered lunch 
• Dog-friendly office (available at select locations) 
• Free gym access (available at select locations) 
• Free swag giveaways 
• Annual Holiday Party 
• Invitations to pop-ups and other company events 
• Complimentary daily office snacks and beverages

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