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Pharmacy Support Specialist - Manhattan Washington Heights

Manhattan, NY

 

Overview:
We’re seeking a motivated, detail-oriented Pharmacy Technician to join our fast-growing specialty pharmacy team. This role is ideal for someone who thrives in a clinical setting, values patient care, and can work independently while collaborating closely with patients, clinicians, and internal teams.

Key Responsibilities:

  • Deliver personalized medication support and adherence services to patients.
  • Collaborate with clinic staff (physicians, nurses, etc.) to integrate pharmacy services into patient care.
  • Educate patients on pharmacy benefits and assist with onboarding.
  • Manage prescription refills, prior authorizations, and financial assistance.
  • Maintain accurate documentation and support process improvements.
  • Identify and manage specialty medications and related supplies.
  • Communicate with centralized service teams to ensure continuity of care.
  • Participate in quality initiatives and contribute to operational enhancements.

Qualifications:

  • Licensure: State-registered Pharmacy Technician required; national certification (CPhT) preferred.
  • Experience: Minimum 2 years required; 3–5 years preferred in a pharmacy technician role.
  • Education: High School Diploma or GED required.
  • Skills: Strong communication, organization, and problem-solving skills; proficient in Microsoft Office.
  • Traits: Empathetic, dependable, detail-oriented, and a team player.
  • Bonus: Experience in transplant, hepatitis C, HIV, infectious disease, or oncology is a plus.

Compensation:
Salary range: $64,350–$70,000, plus potential bonus based on performance and company plan. Final offer depends on experience, location, and other legal factors.

 

 

 

Why Work With Us?

  • Competitive salary and bonus potential.
  • Opportunity to work directly with patients and clinicians.
  • Mission-driven company improving specialty medication access.
  • Supportive team environment with growth opportunities.
  • Commitment to diversity, equity, and inclusion.

Apply Today

If you're a pharmacy technician passionate about patient care and looking for a meaningful career in specialty pharmacy, we want to hear from you!

 

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Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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