🏥 Pharmacy Liaison – NY State

Location: Albany, New York
Employment Type: Full-Time

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💡 About the Role

Are you ready to make a real impact on patient care while growing your career with a fast-growing leader in specialty pharmacy management services?

We’re looking for a highly motivated, self-starter who thrives in a dynamic environment and is passionate about delivering legendary patient care. As a Pharmacy Liaison, you’ll be the bridge between patients, clinicians, and our internal Shields team, ensuring seamless medication management and adherence.

⭐ National certification (CPhT) preferred but not required

If you’re results-oriented, detail-driven, and committed to excellence, this is your opportunity to shine!

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✨ Why You’ll Love This Role

• 💊 Impact Lives: Help patients achieve better health outcomes every day.
• 🤝 Collaborate: Work closely with clinicians in specialty clinics.
• 🚀 Grow: Join a company that values innovation, teamwork, and professional development.
• 🏆 Be Valued: Your contributions matter—and will be recognized!

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🔑 Key Responsibilities

• 🌟 Deliver legendary care through custom medication management services.
• 🏥 Work seamlessly with hospital clinicians—face-to-face and over the phone.
• 📚 Educate patients on how our pharmacy services enhance care and improve outcomes.
• 📈 Grow the specialty pharmacy’s patient population through proactive engagement.
• ✅ Ensure medication adherence with outbound check-ups and refill coordination.
• 📞 Answer, resolve, and triage inbound inquiries with empathy and professionalism.
• 💼 Assist with insurance issues, prior authorizations, and financial assistance programs.
• 🛠 Participate in process improvement initiatives to elevate patient care.
• 🔒 Maintain confidentiality and uphold the highest standards of integrity.
• 📊 Manage data, document accurately, and support operational excellence.
• 🌱 Stay current through education, networking, and professional development.

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🛠 Skills & Traits

• Skills: Strong communication, independent judgment, Microsoft Office proficiency, quick learner, organizational excellence.
• Traits: Organized ✅ High-integrity ✅ Detail-oriented ✅ Empathetic ✅ Team player ✅

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🎓 Experience & Education

• Licensure: CPhT strongly preferred.
• Experience: 2+ years required; 3–5 years preferred as a Pharmacy Technician.
• Education: High School Diploma or GED required.

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🌟 Preferred Specialties

Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology is a plus!

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🔥 Why Join Us?

• 🌍 Be part of a mission-driven organization transforming patient care.
• 💼 Enjoy career growth opportunities and ongoing training.
• ❤️ Make a real impact every single day.

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Ready to take the next step? Apply today and become a vital part of our team!

 

This information is being provided to promote pay transparency and equal employment opportunities at Shields Health Solutions. An employee in this position can expect a salary rate between $62,353.20 and $64,000.00 plus bonus pursuant to the terms of any bonus plan, if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law.