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💙 Specialty Pharmacy Liaison (Pharmacy Technician)

📍 Hybrid | Monday–Friday | Outpatient Clinic Setting

Make a Difference in Patients' Lives Every Day

Are you a compassionate, collaborative, and motivated Pharmacy Technician looking for a rewarding career in specialty pharmacy? If you're passionate about patient care, medication access, and helping people navigate complex therapies, we'd love to meet you.

At Shields Health Solutions, we're redefining the future of specialty pharmacy services by partnering with leading health systems to deliver exceptional patient outcomes. As we continue to grow, we're seeking talented Specialty Pharmacy Liaisons (Pharmacy Technicians) who thrive in a fast-paced, patient-centered healthcare environment.

Join a diverse and inclusive workplace where your ideas are valued, teamwork is celebrated, and your work directly impacts patients' health and well-being.

🌟 Why Join Shields?

We offer a competitive compensation and benefits package designed to support your career, health, and future:

✅ Competitive salary + bonus incentives
✅ Monday–Friday schedule (No weekends!)
✅ 4 weeks PTO + 10 paid holidays
✅ 401(k) with company match
✅ Day 1 medical, dental, and vision coverage
✅ Career advancement opportunities within a rapidly growing healthcare organization
✅ Collaborative and supportive team culture

🚀 Your Impact: Specialty Pharmacy Liaison

As a Specialty Pharmacy Liaison, you will serve as a primary point of contact for patients throughout their treatment journey, ensuring a seamless and supportive specialty pharmacy experience.

Key Responsibilities

🔹 Deliver high-touch patient support, managing each patient's journey from onboarding through refills

🔹 Coordinate timely medication deliveries and manage refill schedules

🔹 Proactively address insurance, prior authorization, financial assistance, and copay challenges

🔹 Monitor and promote medication adherence to support positive patient outcomes

🔹 Collaborate closely with clinical pharmacists, providers, and clinic staff to quickly resolve issues

🔹 Serve as a trusted patient advocate and resource for individuals navigating complex specialty therapies

🎯 What We're Looking For

Required Qualifications

✔ Active Pharmacy Technician registration in the state of employment

✔ 2–5 years of Pharmacy Technician experience

✔ High School Diploma or GED

Preferred Qualifications

⭐ CPhT Certification (highly valued)

⭐ 5–8 years of Pharmacy Technician experience

Core Skills

✅ Strong interpersonal, customer service, and communication skills

✅ Ability to work independently and exercise sound judgment

✅ Excellent organizational and administrative capabilities

✅ Proficiency with Microsoft Office (Excel and Word) and the ability to quickly learn new systems

✅ Detail-oriented with strong analytical skills and the ability to extract key information efficiently

🤝 Join Us

If you're looking for a meaningful career where you can:

💙 Support patients through life-changing therapies
💙 Partner with top healthcare professionals
💙 Build your specialty pharmacy career with an innovative industry leader
💙 Make a measurable impact every day

Apply today and become part of something bigger at Shields Health Solutions.

💰 Compensation & Equal Opportunity Statement

Shields Health Solutions is committed to pay transparency and equal employment opportunities.

An employee in this position can expect a salary between $50,000 and $60,000 annually, plus bonus opportunities pursuant to the terms of any applicable bonus plan. Actual compensation will be determined based on experience, seniority, geographic location, and other factors permitted by law.

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California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.

By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment.

Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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This position requires a hybrid, onsite presence in Worcester, MA. Can you commute consistently into Worcester, MA?

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WOTC Applicant Survey: Shields Heath Solutions is participating in the Work Opportunity Tax Credit (WOTC) program. This program is designed by the federal government to help companies with federal incentives for hiring and retaining individuals from certain targeted groups into the workforce. Your preliminary response to the IRS Form 8850 questions below will help determine if Shields Health Solutions qualifies for this program. Any information you provide will be kept confidential and will not negatively affect your job, wages, or taxes. Thank you in advance for your time and participation. In order to determine if Shields Health Solutions potentially qualifies for this program, please check the box, at your discretion, if any of the statements below apply to you. ► I received a conditional certification from the state workforce agency (SWA) or a participating local agency for the work opportunity credit. ► If any of the following statements apply to you. ► I am a member of a family that has received assistance from Temporary Assistance for Needy Families (TANF) for any 9 months during the past 18 months. ► I am a veteran and a member of a family that received Supplemental Nutrition Assistance Program (SNAP) benefits (food stamps) for at least a 3-month period during the past 15 months. ► I was referred here by a rehabilitation agency approved by the state, an employment network under the Ticket to Work program, or the Department of Veteran Affairs. ► I am at least age 18 but not age 40 or older and I am a member of a family that: a. Received SNAP benefits (food stamps) for the past 6 months, or b. Received SNAP benefits (food stamps) for at least 3 of the past 5 months, but is no longer eligible to receive them. ► I received supplement security income (SSI) benefits for any month ending during the past 60 days. ► I am a veteran and I was unemployed for a period or periods totaling at least 4 weeks but less than 6 months during the past year. ► I am a veteran and was unemployed for a period or periods totaling at least 6 months during the past year. ► I am a veteran entitled to compensation for a service-connected disability and I was discharged or released from active duty in the U.S. Armed Forces during the past year. ► I am a veteran entitled to compensation for a service-connected disability and I was unemployed for a period or periods totaling at least 6 months during the past year. ► I am a member of a family that: ► Received TANF payments for at least the past 18 months, or ► Received TANF payments for any 18 months beginning after August 5, 1997, and the earliest 18-month period beginning after August 5, 1997, ended during the past 2 years, or ► Stopped being eligible for TANF payments during the past 2 years because federal or state law limited the maximum time those payments could be made. ► I have been unemployed at least 27 consecutive weeks and for all or part of that period I received unemployment compensation.

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Pharmacy Technician - Patient Liaison - Bilingual Spanish

💙 Specialty Pharmacy Liaison (Pharmacy Technician)

Make a Difference in Patients' Lives Every Day

🌟 Why Join Shields?

🚀 Your Impact: Specialty Pharmacy Liaison

Key Responsibilities

🎯 What We're Looking For

Required Qualifications

Preferred Qualifications

Core Skills

🤝 Join Us

💰 Compensation & Equal Opportunity Statement

Apply for this job