Solutions Architect

Overview

As a Solutions Architect, you will: 

•    Lead the technical engagement of the customers throughout their lifecycle to drive the sale, deployment, and adoption of our solutions;
•    Conduct technical presentations and architecture design sessions, to demonstrate the capabilities of Shift4 products and services, emphasizing how Shift4 can help their business grow (Pre-sales activities);
•    Obtain high level understanding of the customers’ day to day processes, payment activities & needs;
•    Work with different internal teams (such as Product, sales, marketing, operations & support);
•    Serve as a key contributor for current and future products and marketing strategies by collecting feedback from customers and market knowledge;
•    Conduct discovery and assessment workshops with clients, understand and document client needs, and suggest the Shift4 best solution;
•    Identify & build customized solutions for strategic customers and manage their delivery;
•    Be actively involved in analysis, solution design, client communication and implementation.

Requirements: 

•    At least 5 years of proven experience as a Solution Architect, Pre-sale Engineer or Product Manager, at a global company.
•    Working knowledge of card present payment ecosystem, including parties involved, their responsibilities and expectations
•    Knowledge & Experience in the online payment processing industry 
•    Knowledge of the UK and Irish payment processing industry
•    Technical/Engineering background or engineering education 
•    Proven experience in analysing and defining requirements and building tech based solutions
•    Exceptional communication and presentation skills (written and verbal, internal and external)
•    Ability to work in a fast pace environment
•    Strong sales capabilities and experience in customer facing teams
•    Execution skills in a matrix environment
•    Ability to travel (every 6-8 week, ~15%) 

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.