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Program Director

Tampa, Florida, United States

Overview

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.

Job Description:

The Program Director plays a pivotal role within the Program Management Office (PMO), a dynamic organization committed to facilitating the successful implementation of Shift4’s strategic initiatives. In this position, you will lead the execution of global expansion programs, internal initiatives, M&A integrations, and other high-visibility programs to support Shift4’s expansion of core verticals (Food & Beverage, Hospitality, Sports & Entertainment) into new geographies. We are seeking a seasoned project/program management professional who possesses a blend of relevant expertise, the ability to seamlessly transition between strategic and tactical responsibilities, exceptional communication skills, and the energy and integrity required to thrive in a fast-paced, collaborative team environment. This role is instrumental in fostering collaboration across internal stakeholders to ensure the delivery of high-quality results aligned with strategic initiatives and company division requirements. We encourage proactive individuals who thrive in a challenging environment and possess a strong commitment to delivering results to apply for this exciting opportunity. 

Responsibilities:

  • Coordinate with multinational teams across multiple workstreams to manage priorities, identify risks and issues, and track critical actions to closure
  • Organize data, meetings, processes, reports, and program updates to stimulate seamless cross-functional and leadership communication
  • Work closely with execution teams to ensure international expansion milestones align with strategic business goals
  • Drive strategic international expansion goals by leading M&A integration activities in Europe, Canada, and other geographies
  • Delegate frequently and effectively to workstream leads and PMO support personnel
  • Utilize scheduling tools, critical path methodology, and risk management practices to support program execution
  • Identify communication gaps and drive collaboration across teams through the development and management of regular business rhythms
  • Chair and facilitate effective meetings when appropriate and ensure clear agendas, minutes, and actions are distributed to all project team members
  • Continually evaluate and enhance processes and procedures to maximize efficiencies
  • Lead disruptive change and process improvement within the PMO and the functional areas of the business that support program execution activities

Qualifications:

  • Bachelor's degree in business or related field of study; 10+ years of relevant experience may be considered
  • Ability to adapt and adjust to changing business priorities in a fast-paced, high-growth company
  • Exceptional ability to work independently and collaboratively as part of a team
  • Outstanding verbal, written, and presentation skills
  • Experience working with international teams across the US, Canada, Europe, and Middle East
  • Experience partnering with senior leadership
  • Proficiency in Microsoft and Google applications
  • Experience building high-quality, impactful presentations for C-Suite consumption
  • Expertise in using Smartsheet, Monday.com, and JIRA/Confluence
  • Relevant experience within the Payments/FinTech industry (nice to have)

What you should expect in this role:

  • Hybrid work schedule requiring at least four days in the office per week
  • Ability and willingness to travel domestically and internationally to various sites as-required (25%)

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

 

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