High Speed Onboarding Officer

Overview

The company is now looking for a Junior Merchant Onboarding Officer to join the Risk & Underwriting Team.
Reporting directly to the Merchant On-boarding Team Leader, they will provide support to the company
globally and will work closely with team members and team lead on a wide range of day-to-day issues.

Responsibilities:
These duties which relate to the post of the Employee and which due to the dynamic nature of the company’s
business may evolve and change continuously, include but are not limited to:

• Carry out business model checks of small merchants onboarding under the payment facilitator
• VMSS and MATCH reviews of small merchants onboarding under the payment facilitator
• Performing Know Your Customer, Anti-Money Laundering, Fraud and Risk checks on low-risk SME
  merchant accounts
• Review merchant business profiles to make sure they are in line with Policies and Procedures and fall
  within the Risk Appetite of the Company
• Liaising directly with internal teams, such as Legal, Fraud, Financial Risk, and Sales Operations
  Managers to obtain KYC documentation
• Ensuring that data storage, whether electronic or physical, is in line with internal and regulatory
  requirements.
• Liaising with other teams to ensure compliance with the relevant Card Schemes Rules and Regulatory
  requirements as pertain to merchant application files
• Escalate with the company’s governance structure, as appropriate, any identified GAPs, deficiencies, or
  requirements to ensure compliance with internal and regulatory requirements and policies
• Ensuring that service-level agreements (SLA) are met
• Assist with other Ad hoc tasks which may arise from time to time as needed

Requirements:

• Related Diploma or Degree (even if in progress), in the field of KYC/AML/Compliance or
  related/relevant subjects
• Experience in Underwriting as well as Card Acquiring will be considered an asset, but is not a
  requirement
• Possess excellent organizational and interpersonal communication skills
• Have strong work ethic and attention to detail
• Be highly organized, pro-active, and able to work on own initiative
• Be a team player and able to meet strict deadlines
• Be fluent in oral and written English

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.