Back to jobs

Salesforce Sales Enablement Analyst

Atlanta, Georgia, United States; Center Valley, Pennsylvania, United States; Morrisville, North Carolina, United States; North America; Tampa, Florida, United States

Overview

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.

Salesforce Sales Enablement Analyst

 

Responsibilities:

 

The Salesforce Sales Enablement Analyst will be a critical member of our Salesforce team.  This role will be focused on providing Sales end user support which includes providing training and answering questions while enforcing the documented processes and assisting with communication of issues to the technical team for resolution and communication to users of changes being delivered.  The best person for this role will additionally perform Salesforce process administration, Salesforce requirements gathering, data administration, data analysis and data visualization with creation of reports and dashboards. Through these functions this role is expected to derive actionable insights to drive business process improvements and make recommendations for optimizing system efficiency using technical skills in Salesforce and other analytical methods.

This role can be based at any of the following Shift4 locations: Tampa, FL / Center Valley, PA / Morrisville, NC / Atlanta, GA - relocation assistance may be provided

 

  • Serve as a go-to resource for data and processes within Salesforce Sales Cloud such as quote / CPQ processes including rates & fees, opportunity management, lead routing etc.
  • Produce training, documented standard procedures and other materials to enable sales team productivity.
  • Participate in user acceptance testing and assist special projects in executing testing in general.
  • Utilize Salesforce, Excel, Google Suite, and SQL to perform daily operational data analysis for a variety of sales stakeholders.
  • Clean, analyze, and visualize data using Salesforce reporting, excel, SQL, functions, pivot tables, and charts to identify trends and insights.
  • Create and maintain scalable processes to integrate into everyday workflow. 
  • Manage assigned stakeholder communications via email and meetings, answering questions and providing general support
  • Train new employees on operational processes, Salesforce utilization, and analysis in the Salesforce platform. 
  • Monitor slack channels for user questions and issues and provide direction and answers as well as recreating any reported system issues and then reporting them to the Salesforce technical team for resolution. 
  • Handle monthly analytical processes and analysis.
  • Participate in managing the Salesforce Sales Enablement case queue as part of a team of analysts
  • Identify and resolve data issues.
  • Build and maintain strong relationships with internal and external stakeholders, including Customer Success, Billing, Support, Sales, and Project teams.
  • Collaborate cross-functionally to identify and resolve operational issues, needs, and requests.
  • Facilitate clear communication and presentations to stakeholders to drive data-driven strategies for success.

Qualifications:

  • 3+ years of experience in payments operations, revops, data analysis, or a related role utilizing Salesforce.
  • Possess a Certified Salesforce Administrator certification or have the ability to obtain it within 6 months of start date.
  • Proficiency in Salesforce Sales and CPQ, Excel, Google Suite. 
  • Strong analytical skills and experience with data visualization tools.
  • Ability to perform complex data analyses and derive actionable insights.
  • Excellent communication and presentation skills, with solid skills in slide deck creations (Google Slides, MS PowerPoint, etc.)
  • Strong collaboration and interpersonal skills.
  • Proven ability to manage multiple projects and meet deadlines


Additional skills that are a plus to have: 

 

  • Bachelor’s degree in Business, Finance, Data Science, or a related field 
  • Additional Salesforce certifications

 

#LI-BN1

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

 

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
This role is an onsite / hybrid role based at any of the Shift4 core locations: Center Valley, PA (HQ), Tampa, FL, Morrisville, NC, and Atlanta, GA. Relocation assistance may be available. Which locations are you open to? *
Select...
Select...
Do you possess a Certified Salesforce Administrator certification or have the ability to obtain it within 6 months of start date? (Cost covered by Shift4). Please select which one below. *
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Shift4’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.