Back to jobs
New

Sales Administrative Coordinator, Temp (3-4 Months)

Detroit, Michigan

ABOUT SHINOLA

At Shinola, we create beautifully crafted, enduring products designed to be lived in, worn out, and well-loved. Our commitment to thoughtful craftsmanship, timeless design, and authentic storytelling inspires customers to embrace a lifestyle of confidence and joy. As a growing and evolving company, every team member plays a crucial role in shaping our vision and direction. Joining Shinola means having the opportunity to contribute to what we believe will become an iconic American brand.

ABOUT THE ROLE

The Sales Admin Coordinator is a key support role within the Wholesale and Corporate Sales team, responsible for streamlining operations and improving efficiency through meticulous administrative management. This position is ideal for a highly organized individual with strong Excel skills, attention to detail, and a passion for supporting a high-performing sales team.

As the Sales Admin Coordinator, you will play a vital role in order processing, data management, customer communication, and reporting, ensuring that the sales process runs seamlessly. This role offers valuable exposure to sales operations, making it an excellent opportunity for career growth within Shinola.

KEY RESPONSIBILITIES

Order Management & Logistics Coordination

  • Process, track, and manage customer orders to ensure accuracy and efficiency.
  • Collaborate with logistics and fulfillment teams to guarantee on-time order deliveries.
  • Monitor and manage backorders, working with sales representatives to determine whether unfulfilled items should be retained or canceled.

Sales Support & Administration

  • Provide critical administrative support to the sales team, including data entry, document management, and report generation.
  • Process Return Merchandise Authorization (RMA) requests in a timely and efficient manner.
  • Maintain customer databases and CRM systems to ensure data accuracy and reliability.

Customer Service & Cross-Functional Collaboration

  • Act as a point of contact for customer inquiries related to order status, invoicing, and product availability.
  • Liaise between the Wholesale/Corporate sales team and internal departments (e.g., logistics, returns, marketing) to resolve customer concerns effectively.

Reporting & Data Analysis

  • Generate and analyze sales reports, monitoring key performance indicators to support data-driven decision-making.
  • Maintain sales dashboards, ensuring that all monthly and quarterly reports are accurate and up to date.
  • Identify sales trends and opportunities through data analysis, providing actionable insights to enhance business growth.

Administrative & Marketing Support

  • Coordinate team schedules, meetings, and event planning activities.
  • Maintain sales-related documentation, including invoices, contracts, and promotional materials.
  • Work closely with the marketing team to manage and distribute marketing assets for promotional emails and campaigns.

QUALIFICATIONS

Experience & Education

  • 0-2 years of experience in sales administration, customer service, or a related field.
  • Bachelor’s degree preferred or equivalent work experience.

Technical Skills

  • Proficiency in Microsoft Excel (pivot tables, VLOOKUP, data analysis).
  • Familiarity with CRM and ERP systems (e.g., Salesforce, NuOrder, NetSuite) is a plus.

Soft Skills & Attributes

  • Strong organizational and multitasking abilities.
  • Excellent written and verbal communication skills.
  • High attention to detail and commitment to data accuracy.
  • Ability to prioritize tasks in a fast-paced, deadline-driven environment.

Availability

  • Must be able to work full-time in a hybrid or in-office environment as required.
  • Minimal travel may be needed.

At Shinola, we're committed to growing and empowering an inclusive community within our company and industry. This is why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives across our organization. Research shows that oftentimes women and other minority groups only apply to open roles if they meet 100% of the listed criteria. Shinola encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.   

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Shinola’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.