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Retail Assistant Store Manager

Troy, MI

At Shinola, we make beautiful, enduring, handcrafted goods that are built to be lived in, worn out, and well loved.  Our thoughtful craftsmanship, timeless design and spirited stories inspire our customers to live well, with confidence & joy—in a style that is uniquely their own!  Because we are a growing and evolving company, each employee is a key stakeholder, making decisions every day that directly impact our overall vision and direction. At Shinola, you’ll have the opportunity to make a significant contribution at the start of what we believe will become an iconic American brand.  

Who we are:

  • Founded in 2011, we are a Detroit based luxury design brand committed to crafting products that are built to last
  • We are committed to creating high-quality manufacturing jobs while operating the first at-scale watch factory in the US in 50 years
  • In addition to luxury timepieces, our team of artisans handcraft premium Leather goods, Bicycles, Jewelry, and Audio – celebrating thoughtful design and the beauty of industry through every product we make
  • Our retail locations allow us to showcase our commitment to quality, manufacturing and design by connecting our guests to products in store

What you’ll do:

  • Drive excellence in the customer experience through on-the-floor leadership and coaching
  • Set the example for achieving personal sales goals and building relationships through quality outreach
  • Identify learning opportunities by being present on the sales floor and providing feedback in the moment
  • Support Store Manager in larger scale initiatives and operations
  • Coach on store visual standards
  • Own financial reporting and daily updates
  • Supports the Store Manager with coaching and developing the sales team
  • Regularly and consistently abide by Time & Attendance policies and all policies and procedures there within

Who you are:

  • Well versed in providing leadership within a team environment
  • Action oriented, driving for results
  • Skilled at mediating and negotiating to resolve conflict
  • Curious and Optimistic
  • Flexible and adaptable to a high-change environment
  • Willing to work nights and weekends

Sampling of Total Rewards Program: 

  • Compensation type: hourly 
  • Compensation:
    Compensation can be negotiated based on previous experience & qualifications.
    • Starting at $20.80 per hour
  • Bonus eligibility: 
    • Potential monthly bonus based on store financial performance.  
    • Employee hiring referral bonus
  • Paid Time-off: (for FT employees working more than 30 hours a week)
    • 10 Corporate Holidays 
    • 15 Vacation days (accrued)
    • 2 Volunteer days
  • Benefits:
    • Medical, dental & vision -click here to view our full package! (for employees working more than 20 hours a week)
    • 401k with company match 
    • Employee assistance program 
    • Pet Insurance
    • Merchandise discounts
    • Complimentary employee watch

Shinola is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

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