Business Development Representative

As a member of the ShipBob Team, you will... 

• Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won’t just follow a playbook, you’ll be actively building the future of ShipBob.
• Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We’ve created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights.
• Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories.

Start Date: January 20, 2024 or February 3, 2024

Location: Onsite Tuesday, Wednesday, and Thursday from 9:00 am - 5:00 pm CST at 120 N Racine Ave #100, Chicago, IL 60607. Ability to graduate to fully remote after 12-months if in good standing.

Role Description:

Our Business Development Representatives (BDRs) develop logistical solutions for small to medium-sized businesses using the full suite of ShipBob's services. A BDR's primary responsibility is to evaluate each merchant's unique business needs and set qualified   meetings that convert to closed deals for our Account Executives. They achieve their monthly quota by meeting or exceeding expected metrics for outbound touches and demos set and converted.
 
The BDR role is a great fit for candidates looking to develop their skills and grow within their sales career. You’ll start your first month at ShipBob with a comprehensive onboarding program designed to set you up for success. You’ll learn the ins and outs of the role through industry, product, and sales training, practice your skills, and shadow experienced BDRs. Not only will this role give you a hands-on learning experience in ShipBob’s product offering, but it will also provide the opportunity to master advanced CRM platforms like Salesforce, Outreach, Gong, and 6Sense. In addition to CRM expertise, you’ll develop valuable hard skills such as data analysis for sales insights, prospecting strategies, negotiation techniques, and consultative selling methods—building a strong foundation for long-term success in a sales career. This role will report into the Business Development Manager.

What you’ll do:

• Guide new business by identifying, researching, and qualifying new opportunities weekly, resulting in 10+ prospects added to your book of business per day. 
• Prospect a prospect pipeline via high volume of outbound cold calls, emails and social selling (e.g. >50 dials, 5 connected calls, and 20+ minutes of talk time daily). 
• Identify client needs through assessing their current fulfillment methods and use discretionary judgment to determine if they are a fit for our business model. 
• Make recommendations to management from merchants who do not “fit the box”. 
• Schedule demos with potential merchants and Account Executives. 
• Achieving daily activity requirements through outbound merchant contact and accurately tracking merchant interactions and information in the designated tracking system. 
• Report to designated manager/team lead to strategize more effective prospecting methods. 
• Consistently exceed monthly and annual quota. 
• Additional duties and responsibilities as necessary. 

What you’ll bring to the table:

• No prior experience required; however, internships or coursework in sales or business development is a plus. 
• Experience selling over the phone and smart calling various types of businesses or merchants is a plus. 
• Demonstrate a high degree of diligence and accountability. 
• Comfortable in a competitive environment, with evidence of personal ambition. 
• Relentless persistence in the face of daily rejection and delays from potential merchants. 
• An aptitude for research and understanding data. 

Perks & Benefits:

• Medical, Dental, Vision & Basic Life Insurance 
• Paid Maternity/Parental Leave Program 
• Flexible Time Off Program 
• Paid Sick Leave  
• Floating Holidays (2 days/year) 
• Wellness Days (1 day/quarter) 
• 401K Match  
• Comprehensive Benefits Package >>> https://www.shipbob.com/careers/ 
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) 

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. We are targeting a salary range of $50,000 for this role. In addition to base salary, the role includes the opportunity to receive and/or earn sales incentives based on Company’s plans and in accordance with Company’s policies. The full base pay range for this position in our architecture is $37,437 - $62,395. 

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. 

About You: 

The work we do at ShipBob is both challenging and rigorous, which means our environment isn’t the right fit for everyone, and that’s okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today’s global supply chain. 

Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/).

About Us:  

ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, Mexico, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago. 

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 
 
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.