Freight Specialist

As a member of the ShipBob Team, you will... 

• Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won’t just follow a playbook, you’ll be actively building the future of ShipBob.
• Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We’ve created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights.
• Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories.

Location: Onsite - West Midlands

Role Description: 

We are looking to add our second role to our freight booking team. In this position, you will be responsible for helping book LTL and FTL shipments on behalf of our clients to both bring inventory into our facilities and send inventory to other businesses. You will also play a critical role in helping us launch and scale our cross dock program to help clients more easily distribute their inventory across the ShipBob network. This role will report to the Carrier Manager.

What you’ll do:  

• Build, maintain new and existing relationships with carrier partners. 
• Work independently to identify and investigate carrier issues from missed pick ups, delayed transit times, and invoice discrepancies. 
• Improve carrier KPI’s with on-time pick and on-time deliveries. 
• Responsible for negotiating rates and obtaining RFP’s. 
• Assist our merchants with inbound and outbound freight. 
• Manage multiple projects simultaneously throughout a vast distribution network. 
• Expand our existing network by onboarding new approved service providers as needed 
• Work cross functionally in a fast paced environment between various departments, both internally and externally. 
• Identify and understand quarterly marketing trends within the transportation industry. 
• Own the amazon distribution network and having a thorough understand of their approved carriers based on regions. 
• Other duties/responsibilities as necessary. 

What you’ll bring to the table:  

• 2+ years of of experience in Supply chain industry.
• Extroverted with a solid ability to work with different stakeholders to move projects forward. 
• Excellent attention to detail with an ability to plan for quarterly marketing trends. 
• A hands-on, creative problem solver who is willing to roll up their sleeves to get the job done and focus on results. 
• Fun to work with. Share your personal interests with the rest of the team. 

Perks & Benefits: 

• Medical and Wellness Benefits 
• Life Assurance 
• Income Protection 
• Pension Scheme 
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) 

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. 

About You: 

The work we do at ShipBob is both challenging and rigorous, which means our environment isn’t the right fit for everyone, and that’s okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today’s global supply chain. 

Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/).

About Us:  

ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, Mexico, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago. 

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 
 
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.