Safety and Compliance Specialist

As a member of the ShipBob Team, you will... 

• Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won’t just follow a playbook, you’ll be actively building the future of ShipBob.
• Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We’ve created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights.
• Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories.

Location: Remote - India 

Role Description: 

The Safety and Compliance Specialist plays a vital role in supporting the Safety and Compliance department by managing data, maintaining documentation, and assisting in the development of procedures and reports. This position requires a proactive and detail-oriented individual with strong organizational skills, capable of handling multiple tasks and contributing to the department's overall success. This role reports to Product Safety Manager. 

What you’ll do: 

• Data Analysis and Validation:  
  • Collect, organize, and analyze safety and compliance data from various sources including AI model outputs validation. This includes, but not limited to; product taxonomy, dangerous good (DG) and hazardous material status via Safety Data Sheets (SDS) daily review, products that have special storage requirements for compliance e.g., good manufacturing practices (GMP) for consumables, cosmetics, medical devices, etc. 
  • Validate Safety Data Sheets (SDS) requests from Merchant Care/Success team via JIRA ticketing system. Verify Dangerous Good (DG) class or Hazardous Material status, size and shape, and storage requirements for new items. 
  • Validate data to ensure accuracy and consistency, identifying and correcting errors as needed. 
  • Assist in the creation and maintenance of databases for tracking compliance metrics. 
• Procedure Writing: 
  • Assist in drafting, reviewing, and updating safety and compliance procedures as assigned. 
  • Collaborate with cross functional stakeholder team members to ensure procedures align with regulatory requirements and company policies. 
  • Ensure that all procedures are clear, concise, and accessible to relevant stakeholders through the document control and change management processes. 
• Document Control: 
  • Maintain and update the department’s document control system, ensuring all records are accurate and up to date. 
  • Manage the distribution and retrieval of controlled documents, ensuring compliance with regulatory standards. 
  • Assist in the preparation and filing of regulatory documentation. 
• Compliance Record Keeping:  
  • Maintain accurate records of compliance activities, ensuring all documentation is readily accessible for audits and inspections. This includes, but is not limited to; GMP/GFSI certifications for SICs and Hubs, FDA registration for sites, corporate staff training records for safety and compliance, etc. 
  • Monitor compliance deadlines and ensure timely submissions of required documents. 
• Audit Preparation: 
  • Assist in the preparation for internal and external audits, including gathering necessary documentation and organizing records. 
  • Support the audit process by providing requested information and ensuring all compliance standards are met. 
• Monthly Reporting: 
  • Compile data and assist in the preparation of monthly safety and compliance reports. 
  • Ensure reports are completed accurately and submitted on time. 
  • Track key metrics and trends to support continuous improvement initiatives. 
• SharePoint Management: 
  • Manage the Safety and Compliance department’s SharePoint site, ensuring it is organized, up-to-date, and user-friendly. 
  • Upload, update, and archive documents as necessary. 
  • Assist in the creation of new SharePoint pages and tools to support department needs. 
• Presentation Development: 
  • Assist in the development of presentations for internal and external meetings or trainings. 
  • Gather data, create visual aids, and organize information to ensure presentations are clear and impactful. 
  • Support the team in rehearsing and refining presentation delivery. 
• Metrics Tracking: 
  • Track and report on key safety and compliance metrics, ensuring accurate and timely updates. 
  • Assist in the development and maintenance of dashboards to visualize department performance. 
  • Work with the team to identify trends and areas for improvement. 
• Perform additional tasks as required to support the Safety and Compliance department, including special projects and initiatives. 

What you’ll bring to the table: 

• Bachelor’s degree in Chemistry preferred.  
• Preferred experience in a safety, compliance, or quality assurance environment. 
• Solid analytical and organizational skills. 
• Familiarity with data analysis tools and techniques. 
• Basic understanding of regulatory requirements related to safety and compliance. 
• Excellent written and verbal communication abilities. 
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with SharePoint. 
• Ability to handle sensitive information with discretion. 
• Attention to detail and accuracy in all tasks. 
• Ability to work independently and as part of a team. 

Perks & Benefits: 

• Medical, Term & Accidental Insurance 
• All Purpose Leave (casual & sick time): 12 days 
• Earned Leave: 15 days 
• Public Holiday: 12 days 
• Generous Maternity & Paternity Leave 
• Quarterly Wellness Day 
• Work From Home Allowance 
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) 

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. 

About You: 

The work we do at ShipBob is both challenging and rigorous, which means our environment isn’t the right fit for everyone, and that’s okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today’s global supply chain. 

Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/).

About Us:  

ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, Mexico, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago. 

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 
 
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.