Transportation Systems Analyst

As a member of the ShipBob Team, you will... 

• Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won’t just follow a playbook, you’ll be actively building the future of ShipBob.
• Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We’ve created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights.
• Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories.

Location: Remote in India 

Shift Timings: US Hours 6:30 pm- 3:30 am IST 

Role Description: 

The Transportation Systems Analyst at ShipBob will be responsible for supporting and executing a network configuration that will influence the outcomes of millions of shipments and the largest cost center in our P&L. This role will work closely with Transportation Procurement, Finance, Forecasting, Operations, Network Strategy, and Product/Tech teams to ensure that every package flows through an “optimal” path that meets customer expectations while minimizing cost. This role reports to the Manager, Transportation Systems.  

What you’ll do: 

• Deliver ShipBob’s transit time, cost, and quality goals through maintaining / executing a robust and dynamic configuration  
• Support day to day configuration management that will limit volume to under-performing carriers, maintain volume share targets tied to financial incentives, and protect against customer or merchant-facing issues such as label failures or stuck orders.  
• Monitor daily route capacity and execute contingencies as defined in standard operation procedures  
• Complete configuration standard work and testing in support of new fulfillment locations, carrier / carrier services, and / or sortation requirements 
• Support carrier account configuration maintenance and audits per standard work. 
• Responsible for the selection, approval, and ongoing oversight of third-party transportation providers to ensure product safety, legality, and quality during distribution. Develops and enforces contracts and performance monitoring systems aligned with regulatory and merchant requirements. Collaborates with stie and safety teams to address non-conformances and ensure corrective actions are implemented.    
• Other duties/responsibilities as necessary. 

What you’ll bring to the table: 

• Bachelor’s Degree in Logistics/Supply Chain, Engineering, or Business Management. 
• 1+ years in Information Systems / Business Analyst / Analytics roles in a logistics or transportation organization 
• Strong data management and modelling skills (Excel, SQL, Python) 
• Direct experience with transportation technology and volume planning 
• 1+ years of experience working with various cross functional teams locally and globally. 

Perks & Benefits: 

• Medical, Term & Accidental Insurance 
• All Purpose Leave (casual & sick time): 12 days 
• Earned Leave: 15 days 
• Public Holiday: 12 days 
• Generous Maternity & Paternity Leave 
• Quarterly Wellness Day 
• Work From Home Allowance 
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) 

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We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. 

About You: 

The work we do at ShipBob is both challenging and rigorous, which means our environment isn’t the right fit for everyone, and that’s okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today’s global supply chain. 

Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/).

About Us:  

ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago. 

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 
 
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.